Full-Time ITSM/ITOM Services Operations Business Development Mgr
ServiceNow is hiring a remote Full-Time ITSM/ITOM Services Operations Business Development Mgr. The career level for this job opening is Manager and is accepting São Paulo, Brazil based applicants remotely. Read complete job description before applying.
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As a Business Development Manager, you will play a pivotal role in helping sales leadership define, shape and execute Service Operations strategy within their business.
You will help roll out initiatives that contribute to market success of ServiceNow's Service Operations products and will work closely with Major Area leadership to define and execute Go-To-Market (GTM) priorities including growth, upsell/cross sell motions, and health/adoption focus.
In this role, you will drive cross-functional collaboration to execute strategic initiatives and contribute to our continued growth, help uplevel the Service Operations proficiencies of the core team and engage with key pursuits and Accounts.
Role Responsibilities:
- Develop and execute growth strategies at regional level in conjunction with adjacent functional leaders.
- Collaborate closely with Major Area leadership to align priorities and business objectives.
- Define and drive cross-functional programs to empower sales and solution consulting teams to drive Service Operations sales, adoption and customer success.
- Help build, manage and report on the Service Operations forecast and pipeline.
- Partner with AMS Alliance and Channel organization to build a sell to, with and through model for Service Operations Offerings.
- Monitor industry developments, competitor activities, emerging trends, potential business opportunities, and customer requirements to provide feedback and insights.
- Help coach the core teams with foundational specialty solution area knowledge.
Skills and Qualifications:
- Strong proficiency with the ServiceNow Platform.
- Bachelor's degree in business, IT or related discipline.
- 10+ years experience in technical consultative selling, account management, or sales strategy roles.
- Proven track record in business development and strategic planning.
- Knowledge of IT Process, IT Infrastructure and cloud technologies.
- Strong drive for results and ability to collaborate and influence.
- Strong leadership and cross-functional collaboration skills.