Full-Time Junior Customs Clearance Coordinator

BorderBuddy is hiring a remote Full-Time Junior Customs Clearance Coordinator. The career level for this job opening is Entry Level and is accepting Surrey, Canada based applicants remotely. Read complete job description before applying.

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BorderBuddy

Job Title

Junior Customs Clearance Coordinator

Posted

Career Level

Full-Time

Career Level

Entry Level

Locations Accepted

Surrey, Canada

Job Details

The Junior Customs Clearance Coordinator plays an important role in preparing customs documentation and ensuring compliance with laws related to importing and exporting shipments. The coordinator is responsible for reviewing and processing customs documents, determining duties and taxes, processing of payment on behalf of clients and communicating effectively with various stakeholders such as clients, customs, carriers, and freight forwarders. The role is essential to maintaining smooth operations in the shipping and logistics industry.
Major duties and responsibilities include:
  • Customs Documentation and Compliance: Prepare and review customs documentation for imports and exports. Process B3 entries, ensuring compliance with company policies and Canada Customs regulations. Correct Canada Customs rejected entries. Classify goods using correct HS tariff classifications. Liaise with importer and CBSA to arrange and facilitate required documentation during customs examinations.
  • Client and Stakeholder Interaction: Handle general inquiries from clients, customs, freight forwarders, and carriers via phone, slack and email. Handle client billing. Write detailed notes and instructions related to client interactions and relevant parties. Maintain and update the client database to ensure accuracy of records. Resolve difficult situations effectively.
  • Sales Support: Provide basic support for cross-selling of BorderBuddy's services to existing and potential clients, as required.
  • Operational Efficiency: Complete and close files in a timely and accurate manner, in line with company and customs policies. Proactively identify and resolve issues to ensure seamless customs clearance. Support the team by taking on additional duties as required.
Experience: Minimum of one (1) to three (3) years of experience in a customs brokerage role with hands-on experience in processing all modes of transport. Vehicle Experience an asset. Experience with CargoWise, CANdata, CARM is considered an asset.
Skills: Strong verbal and written communication skills. Proficiency in English is required; knowledge of Mandarin is considered an asset. Exceptional problem-solving skills and ability to work well under pressure. Excellent interpersonal and customer service skills. Strong organizational skills, flexibility, and reliability. Proficiency with computers and software; detail-oriented, resourceful, and eager to learn. Must be a team player.

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time Junior Customs Clearance Coordinator at BorderBuddy is 27th of July 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ Surrey, Canada ] applicants. .

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