Full-Time Key Account Manager

Your main focus will be growing our client base in the U.S. law firm market — identifying new business opportunities and managing the full sales cycle. You will act as a strategic partner, finding ways to enhance their IP workflows and improve efficiency through our AI-driven solutions.

• Manage the entire sales cycle from prospecting to closing deals, confidently demonstrating the value of our products;
• Build and maintain strong, long-term relationships with key law firms with open and regular communication.
• Track and report on the sales pipeline, forecasts, and maintain strategic account mapping;
• Work closely with internal teams, including marketing, product development, and customer success to help build and maintain our brand recognition, while ensuring seamless onboarding and ongoing support for clients;
• Monitor product adoption, usage, and engagement metrics to identify risks and opportunities.
• Stay informed about industry trends, competitor activities, and AI advancements in the legal sector and be able to align sales strategy accordingly.
• Actively contribute to organizational learning by providing and tracking prospect/client’s feedback.
• Work on special projects and other duties as assigned by management.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Education and Experience: Bachelor’s degree or equivalent work experience preferred, with a minimum of 3 years’ experience in a business-to-business account management environment, preferably in SaaS.

In addition, any combination of education, professional experience, and training provides the following knowledge, skills, and abilities:

• Proven experience in hunting and closing new business, ideally within law firms, IP industry or SaaS sales;
• Excellent communication, presentation, and negotiation skills; experience in managing high-value contracts and long sales cycles is a plus;
• Self-motivated, goal-oriented, and comfortable working independently;
• Knowledge or keen interest in AI technologies and their applications in the legal or IP fields;
• Willingness to travel as needed to meet with prospect and clients, and attend industry events;
• Ability to understand complex law firms needs and be able to professionally address their concerns;
• Bachelor’s degree or equivalent experience in business, law, technology, or related fields is preferred; and
• Fluent in English.

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