Full-Time Key Account Manager - Semiconductor Business

Position Purpose: The Key Account Manager - Semiconductor position will serve as a strategic business partner responsible for cultivating and maintaining long-term relationships with key accounts in the semiconductor industry.

Primary Duties /Responsibilities:

• Provide sales and account management for key semiconductor accounts to meet profit and revenue targets.
• Develop a detailed understanding of the semiconductor market and industry trends.
• Manage national semiconductor programs and sourcing initiatives.
• Identify strengths and weaknesses in semiconductor services and support business development.
• Build customer relationships at the corporate and site management level.
• Develop and support key semiconductor account business plans, goals and objectives.
• Coordinate negotiation of master service agreements and separate contracts for semiconductor accounts.
• Oversee reporting of key performance indicators and review meetings with key semiconductor accounts.
• Formally and routinely communicate all necessary information on respective key semiconductor accounts.
• Resolve customer issues elevated from operations and sales representatives for semiconductor accounts.
• Develop new pricing and service strategies that leverage the competitive alternative and increase profitability.
• Identify new service projects aligned with semiconductor industry evolution and support the sale of projects.
• Other duties as assigned.

Education / Experience / Background:

• Bachelor's degree required, Master's degree preferred.
• Minimum of eight (8) years of progressive account management and/or sales experience.

Knowledge / Skills / Abilities:

• Computer proficient, Utilize CRM systems and data analytics tools.
• Strong team player.
• Excellent interpersonal and communication skills.
• Time management skills.
• Strong customer service orientation.
• Ability to effectively present information.
• Ability to negotiate effectively.

Certifications or training from programs such as Miller Heiman Group, Acclivus, or Strategic Account Management Association (SAMA) are preferred.

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