Full-Time Learning Business Partner - Sales GTM
ServiceNow is hiring a remote Full-Time Learning Business Partner - Sales GTM. The career level for this job opening is Experienced and is accepting Orlando, Florida based applicants remotely. Read complete job description before applying.
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The Learning Business Partner – Sales GTM collaborates with Industry, Partner and Go-To-Market stakeholders to develop and implement learning strategies to boost employee performance.
Primary Responsibilities:
- Serve as the trusted learning business partner: Act as the primary liaison for developing comprehensive learning strategies that align with key stakeholder objectives.
- Stakeholder management: Collaborate with matrix stakeholders to ensure alignment with organizational objectives, service level agreements (SLA), and key success metrics.
- Data analysis and reporting: Collect, analyze, and interpret data to identify trends to support decisions on learning strategies
- Hypothesis: Develop tailored strategies to address identified performance gaps, including specific objectives, development plans, and accountability measures.
- Scope, design (when applicable), and activate: Implement organizational learning strategies to enable effective business execution.
- Prioritization and accountability alignment: Identify clear success metrics, audience impact, and prioritize among other critical enablement initiatives.
- Adoption: Evaluate, mitigate and report out on learning strategy performance and impact.
- Process improvement: Identify opportunities to optimize workflows and processes to improve efficiency and productivity.
Qualifications
To excel in this role, we require someone with:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- A minimum of 5 years of experience in sales or partner enablement or a related field, preferably within a dynamic or technology-driven environment.
- Strong analytical skills: Proficiency in collecting, interpreting, and synthesizing data to identify gaps and areas for improvement.
- Systems thinking: Strong business acumen and problem-solving skills to understand connections and broader impacts.
- Communication skills: Effective communication skills to present findings, make recommendations, and influence diverse audiences. Skilled at building trust and credibility and engaging with senior leaders to drive initiatives aligned with key objectives.
- Conflict resolution: Ability to mediate between business requirements and multiple stakeholders.
- Change management expertise: Capability to manage the transition process when implementing new performance improvement initiatives.
- Organizational development knowledge: Understanding of organizational structures, culture, and dynamics to tailor solutions appropriately.
- Leadership and coaching skills: Ability to guide and motivate individuals to achieve their performance goals.
- Technical aptitude: Familiarity with sales analytics tools (dashboards, CRM, pipeline, etc.) to provide actionable insights that inform sales learning strategies.
Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!