Full-Time Logistics Operations Analyst

Logistics Operations Analyst

About the role

MOO is looking for an experienced Logistics Operations Analyst to join our Supply Chain team. You’ll be involved in optimizing global shipping and logistics through analysis of performance data, rate proposals, and metrics.

Responsibilities

• Analyse shipping cost trends, courier rate cards and performance data to identify savings and improve service.
• Build and maintain dashboards (e.g. in Tableau) to track carrier performance, costs and other logistics KPIs.
• Support tendering and benchmarking of carrier rates with timely, data-driven cost and service comparisons.
• Assist with the management of carrier relationships and escalation of service issues.
• Carrier invoice analysis.
• Respond to internal and external customs-related queries and help ensure accurate HS code classification for products.
• Work closely with Customer Service and Sales to resolve shipping delays and customs holds.
• Support logistics projects with cost modelling, reporting, and scenario analysis.
• Proactively identify inefficiencies in logistics processes and suggest improvements.

About You

• Ability to use visualisation tools to create dashboards and present data (Tableau, Power BI etc.).
• Advanced Excel user with the ability to manipulate and transform large data-sets.
• Strong understanding of cross-border, international logistics requirements and processes.
• Detail-oriented
• Ability to work accurately at pace

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