Full-Time Manager, Culinary Operations

The Manager, Culinary Operations is responsible for providing guidance and oversight to culinary excellence across assigned sites. The role focuses on ensuring consistent execution of culinary standards, supporting food quality, cost control, and compliance.

• Support culinary execution by monitoring adherence to established food preparation and service standards across sites.
• Provide subject matter expertise to assist operations in resolving culinary-related challenges.
• Collaborate with site teams and regional operations to support consistent delivery of quality food experiences.
• Support site culinary teams in implementing processes that contribute to achieving food cost targets and operational efficiency.
• Contribute to the ongoing development and direction of culinary programming across the Business Line.

• Coach and mentor culinary team members during site visits and training engagements.
• Support on-boarding and development for site culinary staff in collaboration with operations and HR.
• Promote a culture of food quality, safety, and accountability within kitchen teams.
• Support role development by identifying growth pathways and championing structured mentorship and succession programs.

• Provide support during menu rollouts to ensure understanding and proper execution at the site level.
• Monitor compliance with standardized recipes, portioning, and nutritional expectations.
• Partner with dietitians and leadership to ensure updates are properly communicated and implemented.

• Reinforce adherence to HACCP, allergen protocols, and food safety procedures through site visits and ongoing coaching.
• Assist with internal food safety audits and follow-up support for corrective actions.
• Stay informed on current food safety legislation and support its application in kitchen operations.

• Conduct quality checks on food presentation, taste, and consistency.
• Identify opportunities for improvement and provide practical recommendations to site leadership.
• Capture and share best practices that enhance culinary consistency and guest satisfaction.

• Supports the consistent execution of culinary standards across multiple sites, ensuring quality, presentation, and portion control are upheld.
• Collaborates with operational teams and other support functions to reinforce recipe adherence and food safety protocols.
• Coaches site-level culinary staff to uphold best practices and continuous improvement in food preparation and service.

Red Seal Certification or equivalent required. 5+ years of progressive culinary experience, including multi-site support or supervisory roles. Strong working knowledge of large-scale food production, food safety, and recipe standardization.

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