Full-Time Operational Excellence Readiness Coach

• Provides QAD Redzone customers with coaching to ensure they are ready for Connected Teams Coaching.
• Conducts onsite visits at the end of the project management phase.
• Performs initial software training and supports the customers’ Practice Team to spread QAD Redzone knowledge.
• Facilitates out brief and provides the internal QAD Redzone team with summaries on key outputs, players, and any risks associated.
• Configure and set up QAD Redzone software to match the production process at the manufacturing client site.
• Ensure that manufacturing data is complete and includes all relevant information.
• Possess full knowledge of the floor shop environments, workflows, and processes in Food & Beverage and CPG industries.
• Monitor and provide quality control by ensuring automation signals from the plant come back to the software and provide accurate, real-time data to QAD Redzone.
• Understand and monitor escalation processes for any critical path items or risk points.
• Provide initial QAD Redzone training for management, leads, and shop floor users.
• Other duties as assigned. Fluency in Spanish and English preferred.

• Practice using Overall Equipment Effectiveness (OEE).
• Ability to plan, organize, and function effectively in a dynamic environment.
• Ability to maintain strong relationships with clients and internal teams.
• Strong written and verbal communication skills.
• Sound judgment and excellent assessment skills.
• Ability to prioritize tasks to meet critical path deadlines.
• Advanced knowledge of MS Office (Word, Excel, Outlook, Power Point).
• Proficient communicating technical networking, wireless, and software requirements.

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