Full-Time Partner Manager

ServiceNow is hiring a remote Full-Time Partner Manager. The career level for this job opening is Experienced and is accepting New York, New York based applicants remotely. Read complete job description before applying.

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ServiceNow

Job Title

Partner Manager

Posted

Career Level

Full-Time

Career Level

Experienced

Locations Accepted

New York, New York

Salary

YEAR $114540 - $189000

Job Details

At ServiceNow, we believe in creating opportunities for people of all backgrounds to do their best work. We are building an AI-powered, partner-centric ecosystem—and we’re looking for a dynamic, relationship-driven Senior Partner Business Manager to help us drive strategic growth with our most impactful consulting and implementation partners.
What You’ll Get To Do In This Role:
  • Partner Practice Development – Drive joint business planning, account alignment, and industry solution growth with your partners to fuel innovation and customer value.
  • Strategic Planning & Investment – Guide partner goal setting, capacity models, and strategic investments to accelerate partner performance and ecosystem impact.
  • Ecosystem Management & Collaboration – Lead readiness assessments, roadmap sessions, cross-functional engagement, and progress tracking across ecosystem health and tiering.
  • Partner Governance & Performance – Create and manage execution plans, reporting dashboards, and regional/global interlocks to ensure continuous alignment and results.
  • Joint GTM & Innovation – Collaborate with partners to co-create go-to-market strategies around key growth areas like AI, CRM, and digital transformation.
  • Enablement & Capacity Building – Ensure partners have the right certifications, competencies, and co-delivery capabilities to ensure scalable, high-quality customer outcomes.
  • Executive Engagement – Facilitate strategic QBRs, pipeline reviews, and executive briefings to align vision and priorities across teams.
  • Marketing Collaboration – Partner with Marketing to design and execute joint campaigns, CxO events, and field activations that drive demand and thought leadership.
What Will Make You Successful:
We’re seeking someone who can lead with empathy, execute with precision, and inspire partnership excellence.
  • Proven experience in partner management, alliances, channel sales, or strategic consulting—preferably in enterprise software, SaaS, or technology ecosystems.
  • Strong business acumen with a passion for partner planning, performance management, and GTM alignment.
  • Ability to communicate complex programs clearly and inclusively across diverse teams and stakeholders.
  • Comfortable enabling and coaching partner leaders through structured enablement journeys and planning tools.
  • Familiar with ecosystem tools and platforms like partner portals, dashboards, or co-sell workflows.
  • Strategic thinker and collaborative doer, with a bias for action, accountability, and continuous learning.
  • Enthusiastic relationship-builder with the ability to earn trust, influence outcomes, and work across functions.
  • Travel flexibility (~20%) for strategic partner meetings, team offsites, and customer-facing engagements
  • Must be local to NYC Hudson Yards office, hybrid flexible role

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time Partner Manager at ServiceNow is 25th of September 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ New York, New York ] applicants. .

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