Full-Time Product Success Manager

Aldea is transforming the world's experts' impact scaling.

We partner with top coaches, therapists, and personal growth experts to create AI-powered companion experiences that extend their presence and unlock new ways to support their audiences.

The Role:

We’re looking for a Product Success Manager to join our growing Product team. This is a mission-critical role at the heart of our business.

You will be the connective tissue between our internal product/design/engineering teams and the world-class experts (Talent Partners).

Your Responsibilities:

• Own the full lifecycle of Talent Partner launches, from onboarding and concepting to go-live and ongoing iteration.
• Be the bridge between product and talent by translating creative ideas into clear product briefs, timelines, and deliverables.
• Facilitate cross-functional coordination.
• Represent Aldea in high-touch, often sensitive client conversations.
• Gather feedback and shape roadmap priorities.
• Build scalable systems and playbooks for launching and supporting Talent Partners.

Requirements:

• Worked in a product-adjacent role (e.g., product ops, product marketing, client success, PSO, etc.) at a high-growth startup or creative tech company.
• Exceptional people skills, especially with high-profile, creative experts.
• Ability to turn ambiguity into process and vision into checklists.
• Excellent communication skills (written, verbal, async, real-time).
• Understanding of digital product development.
• Calm under pressure, proactive, and unflappable.

Benefits:

• Work on a mission that matters.
• Collaborate with a passionate, interdisciplinary team.
• Shape a product and a company from the ground up.
• Flexible remote work and a culture of autonomy and trust.

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