Full-Time Reseller Partner Manager

ServiceNow is a pioneering digital workflow company enhancing work experiences. Our cloud-based platform streamlines workflows and boosts productivity. We seek a rockstar Partner Manager for our Global Partnerships & Channels team, a crucial growth engine. Partners are essential for expanding ServiceNow’s reach and market share. As a Reseller Partner Manager, your goal is to develop and strengthen our reseller channel ecosystem. The ideal candidate possesses a robust sales background focused on building and nurturing reseller partnerships in the technology domain.

Key Responsibilities

1. Execute reseller channel sales strategy for increased revenue and market penetration.
2. Identify, recruit, and onboard new reseller partners, while nurturing existing ones.
3. Manage sales incentive programs to drive reseller partner performance.
4. Collaborate with reseller partners and Partner Managers (if applicable) to develop effective sales plans and strategies for ServiceNow solutions.
5. Equip reseller partners with training, resources, and support for successful sales and implementation.
6. Collaborate with marketing to create and execute reseller channel promotional programs.
7. Provide regular updates on product developments, market trends, and competitor analysis.
8. Align reseller activities with ServiceNow’s sales objectives.
9. Monitor and analyze reseller sales performance, providing guidance and support.
10. Serve as the primary liaison between ServiceNow and reseller partners, ensuring a strong partnership.
11. Maintain onsite presence at partner sites weekly or as agreed upon.

Qualifications

• Bachelor's degree in business, marketing, or a related field.
• Proven experience in channel sales management, focusing on reseller partnerships within the technology sector.
• Deep understanding of cloud services, digital workflow solutions, and the competitive landscape.
• Strong negotiation skills and a proven track record of closing deals and building profitable partnerships.
• Exceptional relationship-building skills, influencing partners at all organizational levels.
• Strategic thinker with the ability to create and execute detailed sales plans.
• Excellent communication, presentation, and interpersonal skills.
• Willingness to travel.

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