Full-Time Retention Sales Manager

Retention Sales Manager - dedicated to providing sales leadership for maximizing renewal opportunities and ensuring high customer retention rates.

Responsibilities:

• Collaborate with IMAGINiT Senior Sales Leadership to train, motivate, and assist sales teams with strategies and process improvements for best-in-class renewal rates.
• Assist in developing and executing strategies for staffing requirements, contact database management, and call flow management to support retention rates.
• Provide direct management and ongoing development to the retention team and retention sales leadership.
• Contribute to sales methodologies, enforce repeatable practices with measurable metrics, and forecast monthly and quarterly renewals.
• Monitor performance, access quality of work, and provide recognition/disciplinary actions based on individual goal attainment.
• Provide indirect management/support to sales across other IMAGINiT divisions.
• Deliver ongoing coaching to support exceptional performance and retention rates.
• Develop and maintain a team culture focused on performance, professionalism, and phenomenal customer experience.
• Participate in marketing and sales efforts related to renewals and client retention.
• Act as an interface with Autodesk partners for incremental gains.
• Enforce sales compliance with consistent methodologies.
• Develop relationships internally, with customers, and technology suppliers.
• Bring leading-edge technology to improve sales effectiveness.
• Minimum Qualifications:
• Minimum 3 years of sales management experience.
• 3-5 years of experience in sales, meeting/exceeding quotas.
• SaaS Sales or Sales management experience a plus.
• Excellent written and verbal communication skills.
• Strong problem-solving skills, self-motivation, organizational/time management, decision-making, and leadership.
• Background in telesales or call center selling B2B (technology sales preferred).
• Proficiency in CRM systems and MS Office products.
• Experience growing a sales region.
• Customer success/team selling experience a plus.
• Bachelor's Degree.

What is the last date for applying to the job?

Which countries are accepted for this remote job?