Full-Time Revenue Assurance Manager

We are seeking a Revenue Assurance Manager to join the Revenue Assurance Team.

Reporting to the Revenue Assurance Team Manager, the successful candidate will support the Head of Business Operations, Chief Finance Officer, and Account Management teams.

Main Responsibilities:

• Contribution to Central Revenue Assurance processes
• Maintaining the Revenue Assurance master data sheet for NEC
• Liaising with Account Management team on upcoming contract renewals
• Taking ownership of contract renewals, within defined parameters
• Liaising with Customers and third parties for contract negotiation and follow-up
• Following internal sign-off processes, including contract overview documentation
• Assisting Sales teams in preparation of internal/external documentation
• Discussing NEC products for contract negotiations
• Addressing contract queries
• Understanding associated NEC product offerings
• Recording and forecasting upcoming renewals in the NEC CRM system

Essential Skills:

• Customer facing experience
• Strong Microsoft Office Suite skills
• Knowledge of Local Authority/Public Services approval processes
• Contract law knowledge
• Contractual framework understanding
• Local Government/Public Services environment understanding
• Interaction with high-level managers and senior officers
• Customer retention and satisfaction focus
• Adaptable interaction style
• Business reporting capabilities

Personal Skills:

• Excellent oral and written communication skills
• Self-motivated and self-reliant, with strong teamwork skills
• Strategic and commercial attention to detail
• Workload management and meeting deadlines
• Multi-tasking and balancing customer/internal priorities
• Representation of NEC in meetings
• Relationship building
• Effective time management

Other Information:

• Candidates must demonstrate right to work in the UK
• Offers are subject to vetting, references, and occupational health checks
• DBS check may be required
• NEC Software Solutions is an equal opportunities employer
• Possible employment type: Full-time

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