Full-Time Sales Account Manager

We are seeking a Sales Account Manager to focus within Health. The role is Home Based, with travel to client sites. NECSWS has a strong reputation across the public sector, with a high level of wins within Health – and we’re keen to bring someone into the team with strong experience of this – so this can continue to grow. The role will predominantly involve sales of NEC Rego. This is our integrated referral management platform across primary and secondary care – check out the video below!

The key focus of the role will be to develop a set of strategic relationships at a senior level in Health – typically NHS Accounts. This will be to enable sales to be made into the market – with a particular focus on Software Sales into Clinicians and NHS Trusts. This will require relationship engagement at a senior level within the sector including the C-suite of ICBs such as CEO, CFO and Medical Directors in both primary and secondary care.

The Account Manager will also liaise with other sales, pre sales and delivery staff within NECSWS to deliver revenue and develop the Account for NEC. They will be responsible for the target revenue associated with their territory, and also ensuring the CRM is maintained at all times for their accounts commensurate with the guidelines issued.

Main Responsibilities

• Develop current relationships with existing customers and create relationships with the Commissioners, Senior Management/Board and CEO and consistently engage with the customer to ensure expectations are being met both pre and post sale, managing their expectations and ensuring we are able to deliver our promises.
• Generate opportunities for new or extended product sales, swap-outs, and solution development into assigned accounts
• Ensure achievement of sales against own target and achieve sales activities in line with KPIs set as part of the review process
• Develop and maintain a Pipeline of qualified sales opportunities that will deliver targeted revenue for your territory and contribute to the group sales number for the overall Team
• Build long term relationships with assigned clients at a strategic & influencing level, including ensuring customer enquiries are dealt with in a timely manner
• Develop Strategic opportunities and bids in your accounts
• Track projects in your sites through to satisfactory completion, including ensuring all pre sales, bid and project procedures are adhered to and the delivery of bids is of high quality, in conjunction with the bid team and pre sales resources
• Understand and ensure adherence to corporate policy, processes, procedures and guidelines.
• Attend and participate in meetings with internal and external partners as required, along with training courses as directed by your line manager
• Become a valued member of the Team through efficient working practices and self development and contribute to a team oriented, collaborative culture and way of working that enhances NEC performance as a Company
• Assist in the resolution of Debts when requested by Sales Director/Manager including ensuring delivery of balanced sales and services revenues in line with sales targets and maintaining awareness of changes in that account

Our software speaks for itself, but if you did want an idea of what we’re selling here, check out the stats below:

• In one Community Trust 1815 Outpatient appointments were reduced – freeing up 121 sessions a year!
• Reduced referral send time from 300 seconds, to 84 seconds – these seconds add up – it’s actually up to 19000 Minutes of Clinician (who are using NEC Rego) time saved, annually.
• 72% of patients who were referred through NEC Rego received advice within 6 hours.
• Solid, proven experience of software solution sales.
• Experience of selling and business development in the Health market – including NHS Trusts, Clinicians and Community Trusts. Wider NHS Sales experience would also be beneficial.
• Strong and demonstrable experience with the strategic development of Health Client Accounts, focussed around the sale of software solutions
• Experience of engagement and with senior management teams and purchasing decision makers within Trusts and with Clinicians – including Commissioners, Senior Executives, CEOs
• Broad knowledge of the IS/IT services industry, and it’s place within the public sector – and experience with selling innovative software technologies.
• Excellent communication and team working skills, comfortable working with senior management level both externally and internally alongside strong interpersonal skills, demonstrating a variety of influencing styles to enable effective closure of deals
• Exemplary ability to build sustainable relationships with key decision makers with the Health market, and a desire to take the initiative, moving opportunities forward to achieve targets.
• Demonstrable ability to understand and define requirements and work with colleagues to translate these into portfolio solutions, evaluating sales options efficiently and allocating resources and time appropriately
• Demonstrates a strategic focus – ability to turn suspects into prospects and complete sales order closure

We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 
• 25 days paid holiday with the option to buy/sell (FTE)
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• A selection of flexible benefits to suit your individual needs
• All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.