Full-Time Sales Manager (Retailer)

NielsenIQ Retailer Vertical (RV) simplifies and streamlines collaboration between retailers and suppliers by providing a shared platform with advanced tools.

In this role, you will engage with modern trade retailers in FMCG and Tech & Durables sectors, managing relationships with key stakeholders. You will also support a retailer servicing team to maintain data cooperation and service a portfolio of modern trade retailer clients. This position is instrumental in driving client satisfaction, growing the client base, and achieving financial and operational objectives.

1. Business Development
• Identify areas of business opportunity and growth for the business unit.
• Maintain and further foster relationships with current/ future clients at all levels and functions to identify opportunities for incremental product/ solution sales.
• Contribute to new business initiatives and participate in the development and launch of new services.

1. Financial Management
• Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned.
• Monitor the actual financial performance against budget / forecast and ensure the implementation of appropriate actions that will led to the achievement of the financial targets.
• Ensure proper pricing and contracts are completed and approved according to company & policies and guidelines.

1. Client Servicing
• Implement plans that will contribute to maximum client satisfaction and ensure continuous profitable and business growth.
• Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the marketplace.
• Be part of the retailer servicing team with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement.
• Ensure adherence to the company policies on business conduct/ ethics when servicing clients are being observed by the entire division.

1. Client & Peer Management
• Contribute and support a strong team environment focused on exceeding internal and external client requirements.
• Support & engage both Accounts Development and Customer success team members and be the voice of the client to provide feedback in order to drive the overall client success.

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