Full-Time Senior Business Strategy and Operations Manager

• Strategic Leadership: Own and drive long-term strategic planning initiatives for warranty verticals, identifying market opportunities and competitive advantages.
• Program & Pricing Optimization: Lead efforts to optimize warranty programs, including consumer pricing, premium structures, and revenue share models. Explore and implement new coverage options to enhance program attractiveness and profitability.
• Go-to-Market Enablement: Act as a central point for cross-functional collaboration, working closely with Sales, Merchant Success, Pricing, Programs, Customer Service, and Marketing teams to ensure a unified and effective go-to-market motion. Contribute to product marketing efforts for your verticals.
• Operational Excellence: Oversee the weekly strategy meetings, focusing on pipeline management, expansion strategies, economic reviews, and identifying areas for program and pricing improvements.
• Special Projects: Spearhead strategic projects designed to improve vertical performance, drive innovation, and maintain Extend's competitive edge in the market.

• 6+ years of experience in a strategy, operations, or related analytical role within a fast-paced tech company.
• Proven ability to lead strategic initiatives and drive tangible business outcomes.
• Strong understanding of GTM motions and sales cycles.
• Exceptional project management skills with the ability to manage multiple priorities and stakeholders effectively.
• Advanced proficiency in Excel (data modeling, financial analysis, forecasting).
• Strong analytical and problem-solving skills, with the ability to translate complex data into clear, actionable insights.
• Excellent communication and presentation skills, with the ability to articulate complex ideas to diverse audiences.
• Self-starter with a proactive approach to identifying and solving problems.
• (Preferred) Experience with SQL and/or Python for data analysis.
• Experience in the warranty, insurance, or FinTech industries.

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