Full-Time Senior Data Scientist - Anomaly Detection and Intelligence

As a dedicated Senior Data Scientist, you will translate business problems into applied statistical, machine learning, simulation, and optimization solutions to inform actionable business insights and drive business value through automation, revenue generation, and expense and risk reduction. In collaboration with engineering partners, delivers solutions at scale, and enables customer-facing applications. Leverages database, cloud, and programming knowledge to build analytical modeling solutions using statistical and machine learning techniques. Collaborates with other data scientists to improve USAA's tooling, expanding the company's library of internal packages and applications. Works with model risk management to validate the results and stability of models before being pushed to production at scale.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.

Relocation assistance is not available for this position.

This position can work remotely in the continental U.S. with occasional business travel

The Opportunity

The Senior Data Scientist - Anomaly Detection and Intelligence Analytics is responsible the development of statistical processes and machine learning models that improve USAA's ability to detect unusual behaviors and trends that are early indicators of possible fraud attacks, technological outages, or other circumstances that could affect fraud performance or Member experience. Strong candidates will be able to deploy the following work products and processes:

• Develop and continuously update alerting on business processes possibly fraud, demonstrating techniques ranging from statistics to unsupervised learning, to generate highly significant reduction in fraud losses and improvement in Member experience
• Deliver actionable alerting and intelligence to Fraud Fusion Center and Strategies teams for consideration in rules and analytics
• Adjust monitoring processes as needed to balance issue detection and alert firing
• Determine methods to evaluate effectiveness of alerts tracking metrics such as fraud impact or accounts actioned
• Refine alerting to care for fraud events or other issues with input from Strategies and Fusion Center, ensuring a feedback loop
• Participate in Incident / Issue management as needed
• Collaborate with the broader analytics community to share standard methodologies and techniques

What you'll do:

• Gathers, interprets, and manipulates structured and unstructured data to enable advanced analytical solutions for the business.
• Develops scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value.
• Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs.
• Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework.
• Composes, and assists peers with composing, technical documents for knowledge persistence, risk management, and technical review audiences.
• Assesses business needs to propose/recommend analytical and modeling projects to add business value. Works with business and analytics leaders to prioritize analytics and modeling problems/research efforts.
• Builds and maintains a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data.
• Translates complex business request(s) into specific analytical questions, completes the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations.
• Manages project landmarks, risks, and impediments. Escalates potential issues that could limit project success or implementation.
• Develops standard methodologies for engaging with Data Engineering and IT to deploy production-ready analytical assets consistent with modeling best practices and model risk management standards.
• Maintains expertise and awareness of innovative techniques. Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies.
• Serves as a mentor to junior data scientists in modeling, analytics, and computer science tasks.
• Participates in internal communities that drive the maintenance and transformation of data science technologies and culture.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 6 years of experience in a predictive analytics or data analysis
• 4 years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models.
• 4 years of experience in one or more dynamic scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models.
• Proven experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency).
• Strong experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc.
• Strong experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc.
• Demonstrated skill in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics.
• Ability to assess and articulate regulatory implications and expectations of distinct modeling efforts.
• Advanced experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc.
• Advanced experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc.
• Experience guiding and mentoring junior technical staff in business interactions and model building.
• Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results.

What sets you apart:

• US military experience through military service or a military spouse/domestic partner
• Experience in intelligence gathering (OSINT or other)
• Familiarity and use of the Lockheed Cyber Kill Chain
• Graduate degree in a quantitative subject area
• Over 3 years of experience with model development
• Experience in fraud/financial crimes

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.