Full-Time Senior Manager, Partner Tools & Process

We are seeking a Senior Manager, Partner Tools & Process to own and optimize Procore's GTM systems (Salesforce, PRM, Gong, Outreach, Demandbase, internal CS tools, etc.).

Responsibilities:

• Lead the ongoing optimization and simplification of GTM experience (Sellers, Marketers, Customer Success, PS) in Salesforce, Gong, Outreach, Demandbase, and internal tools.
• Experience implementing PRM is a plus.
• Propose and lead initiatives for implementing new processes and optimizing existing technologies/methodologies to enhance GTM experience.
• Collaborate with stakeholders to understand business needs and translate them into technical solutions.
• Handle inbound feature intakes, troubleshooting, and timely responses.
• Provide expert guidance and training to users on Salesforce and other GTM tools.
• Stay abreast of industry trends and platform updates to drive continuous improvement.
• Work with business/technical stakeholders to address their business problems.
• Support testing cycles (UAT, regression, system) and/or training.

Requirements:

• 8+ years experience with Salesforce Sales cloud and related platforms, proven business process optimization experience.
• 5+ years experience in an enterprise product management role.
• End-to-end PRM implementation experience.
• Deep understanding of the Lead-To-Quote process and supporting technologies.
• Experience working in an agile development environment and leading successful Salesforce projects.
• Strong technical writing, communication, negotiation skills.
• Ability to collaborate with various business stakeholders.
• Bachelor's degree preferred.

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