Full-Time Senior Partnership Specialist - Remote

This position manages and assists in student ledger transactions for Workforce Development, including tuition billing, scholarships, discounts, and basic financial aid/invoicing, adhering to partner agreements and accounting/financial aid regulations. It supports the WFD team to ensure accurate and timely partner invoicing, and identifies opportunities for workflow streamlining and automation.

Responsibilities:

• Account reconciliations, corrections, and reporting for non-Title IV awarding and packaging.
• Support billing configuration for Workforce Development partner agreements and program build-out.
• Post award data for timely and accurate cash flow forecasting.
• Support contract review and analysis for Workforce Development.
• Active team participation in the Corporate Student Financial Services Department, ensuring communication and collaboration with other departments.
• Ethical and accurate documentation and recordkeeping.
• Prepare statistical and tracking reports.
• Schedule non-Title IV funds to ledgers and cash disbursement rosters.
• Provide exceptional customer service and respond to partner/campus inquiries.
• Collaborate with IT on customization inquiries.
• Prepare customized Workforce Development invoices and ensure timely delivery to partners.
• Additional duties as assigned.

Reporting Structure: Dual reporting to Manager of Tuition & Student Collections.

Qualifications:

• At least one year of experience in a business office, banking, or accounting environment.
• Preferred: experience in financial aid/cash management at a higher education institution.
• Bachelor’s degree with coursework in business, finance, auditing, or accounting.
• Excellent customer service, oral & written communication, and presentation skills.
• Teamwork skills.
• Proficiency in MS Office, especially Excel.
• English proficiency; bilingual skills helpful but not required.
• Meeting deadlines and managing multiple priorities.
• Knowledge of basic accounting principles and office systems.
• Meeting UNITEK verification standards.
• Strong sense of urgency and responsiveness.
• 98% accuracy in originating/disbursing Title IV aid.
• 98% accuracy & timeliness in reviewing files for refund calculations and Title IV return.

Benefits:

• Medical, dental, and vision insurance (starting 30 days post-employment).
• 2 weeks of vacation per year; increasing with tenure.
• 12 paid holidays and 2 floating holidays.
• 401(k) with company match.
• Company-paid life insurance.
• Leadership development and training.
• Tuition assistance and forgiveness for employee and family (up to 100%, program dependent).

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