Full-Time Senior Solutions Enablement Manager

As a key member of ServiceNow’s Global Enablement team, the Senior Solutions Enablement Manager is responsible for designing, delivering, and optimizing learning experiences. This role empowers field organizations to sell with confidence and buyer persona relevance.

• Enablement Strategy & Execution: Lead the development, execution, and assessment of solution learning strategies across field sales.
• Showcase real-world AI-first approaches to inspire adoption.
• Partner with Role Excellence and Sales Onboarding teams to tailor learning plans.
• Cross-Functional Collaboration: Collaborate with Product, Marketing, Sales, and Customer Success to align enablement with business priorities.
• Content Development & Delivery: Integrate AI tools into program creation, delivery, and evaluation.
• Translate product insights into field-ready enablement materials.
• Program Optimization & Engagement: Continuously refine enablement programs based on feedback and performance data.
• Design and execute learner engagement initiatives including contests and gamification.

• Experience in leveraging or critically thinking about how to integrate AI into work processes.
• 6+ years in sales, sales enablement, product enablement, or product marketing roles.
• Proven experience and knowledge of solution selling.
• Strong understanding of product marketing, sales enablement methodologies, and learning best practices.
• Exceptional communication and stakeholder management skills.
• Self-directed, proactive, and collaborative mindset.

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