Full-Time Slots Manager

Slots Manager

As the Slots Manager, you'll deliver the Grosvenor slots strategy (GSS) and support General Managers in maintaining an efficient slots operation. Focus on driving slots revenue and managing KPIs to meet targets. Travel 2-3 days/week to venues.

Main Accountabilities & Responsibilities:

• Manage daily slots operations, supplier relationships, and SLAs to meet targets.
• Conduct regular business reviews and ensure follow-up actions.
• Maintain brand standards, compliance, and responsible gaming procedures.
• Deliver and optimize promotional campaigns, including venue participation and improvements.
• Stay informed about the slots industry (casino, LBO, bingo, AGC, online) and recommend revenue-enhancing changes.
• Support clubs with slots counts, collections, and investigations.
• Recommend layout/venue changes to enhance slots revenue.
• Develop supplier relationships and maximize opportunities for product development.
• Ensure supplier SLAs are maintained and developed.
• Work with the E-Gaming team to develop supplier relationships and maximize opportunities.
• Maximize revenue by ensuring machines/terminals are in prime positions according to the Grosvenor Slots Strategy.
• Develop and support Grosvenor’s responsible gaming procedures.

Skills & Experience:

• Casino slots operations industry background
• Proven track record of positively influencing venue and third-party supplier performance
• Performance-driven and commercial mindset
• Strong communication and influence skills
• Collaborative work style and approach
• Effective team management skills
• Good time management and prioritization skills

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