Full-Time Solution Consulting Manager

The Solution Consulting (pre-sales) organization is a vital and well-respected part of the sales eco-system at ServiceNow. They are expected to deliver spectacular interactions and experiences with customers and internally, with a focus on performance and continual improvement.

We are seeking a Solution Consulting leader to lead Demonstration capability and strategy. This strategic leadership role will set the agenda for demonstration capability as well as execution by inspiring and managing a team of early in career Presales Solution Consultants.

Key responsibilities:

• Bring early in career SCs providing an environment where they hone demonstration proficiency and knowledge across ServiceNow’s products groups.
• Define and refine future Demo Hub program capability.
• Determine and sponsor Demonstration Creation, Use and future capability and development.
• Extend DemoCenter concept to have inclusive value to field including DemoHub capability
• Partner with Marketing, SC Field and the Workflow SC leadership to create pipeline generation capability.
• Create and manage a video asset library of functional demonstrations to enhance efficiency and effectiveness for pipeline generation and renewal enhancement.
• Develop Americas functionality, prove success.

Required experience and skills:

• Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Strong pre-sales experience as an individual contributor and leader, preferably at ServiceNow.
• Thought leadership in methods and techniques for story telling with software.
• Ability to coach and develop early-in-career as well as senior individual contributors.
• Able to lead people, process and systems development.
• Gain and build relationship and trust quickly inside and outside of the SC organization.
• Leader who is tactically oriented with long term alignment and understanding of outcomes, ability to flex and shift as needed.
• Strong understanding of ServiceNow sales and engagement process and business value.
• Ability to clearly articulate the power and value of the ServiceNow platform.

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