Full-Time Solutions Engineer
Udemy is hiring a remote Full-Time Solutions Engineer. The career level for this job opening is Experienced and is accepting Japan based applicants remotely. Read complete job description before applying.
Udemy
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About the role
Udemy seeks a Sales and Solutions Engineer with strong communication and organizational skills, software development knowledge, and a passion for helping businesses become modern learning organizations to support our business in Japan.
The role involves collaborating with engineering, design, sales, customer success, support, and global stakeholders. You will address technical issues, from authentication protocols (e.g., SAML, OIDC, SCIM, OAuth) to corporate web proxy debugging and API-based integration support for enterprise customers.
About your Skills
- Communication: Clearly articulate complex technical concepts to technical and non-technical audiences.
- Problem Solving: Identify, analyze, and overcome technical and security challenges during customer integrations.
- Technical Subject Matter Expertise in SaaS Integration: Navigate complexities of SSO and APIs.
- Experience with HR/HCM and Learning Ecosystem Solutions: Drive effective integrations.
- Knowledge of Microservices Architecture: Design and implement independent services.
- Understanding of Data Structures, Algorithms, and IaaS Architecture: Create efficient, scalable solutions.
What you’ll have
- Experience working with Human Resources (HR)/Human Capital Management (HCM) and Learning ecosystem solutions.
- 6-8+ years in enterprise Sales Engineering or Solution Consulting experience in a SaaS organization.
- Technical experience with: Python (Django framework), java, modern JS frameworks (Angular, React)
- Experience working with microservices.
- Understanding of data structures and algorithms.
- Working knowledge of Infrastructure as a Service (IaaS) architecture (e.g., AWS).
- Experience with popular structured query languages (mysql, postgres, pl/sql).
- Solid understanding of authentication protocols (e.g., SAML 2.0, SCIM, OAuth/OpenID Connect), Web APIs, SMTP (e.g, SendGrid), DNS (e.g., CloudFlare)
- Excellent written and verbal communication skills in both Japanese and English.