Full-Time Sr Account Executive - Public Sector

You will produce new business with a defined set of ServiceNow's Public Sector LEAPS accounts. You will oversee executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting our most esteemed clients.

What you get to do in this role:

• Provide strategic leadership to, and develop and execute ServiceNow's go-to mission market strategy.
• Maintain relationships with Senior Leaders.
• Work collaboratively across product lines, business units, and partners to drive growth within ServiceNow's Public Sector business.
• Be the relationship manager between customers and ServiceNow.
• Work with the greater ServiceNow solution teams to develop a ServiceNow solution based on the customer's strategic outcomes.
• Manage all Executive relationships between ServiceNow and assigned clients.
• Oversee worldwide development of assigned accounts, including development and deployment of worldwide resources.
• Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level.
• Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience.
• Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services.
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.

Experience Required:

• 3+ years of experience in client management, and aligning account strategies to revenue opportunities within the Public Sector.
• 2+ years of experience as a Mission Account Manager or equivalent role with validated multi-million-dollar public sector sales solutions experience and Executive level relationship management.
• Previous sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management (within software or IT sales organizations)
• Experience achieving sales targets
• Experience leading virtual or matrixed teams
• Ability to understand broad, macro-level business IT needs for a prospective client
• Travel up to 50% (depending on geography/region)

Compensation:

$144,550 - $208,560, plus equity (when applicable), variable/incentive compensation and benefits.

Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure.

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