Full-Time Sr. Commercial Operations Director

• Strategic Planning & Execution: Partner with executive leadership to align on and execute commercial strategy. Support annual planning processes, including revenue forecasting, territory design, quota setting, and commercial operations budgeting.
• Sales Operations: Lead commercial systems and tools strategy (CRM, Commissions Management, Business Intelligence), implementation, and optimization and support integration with associated complementary systems (marketing automation, ERP, reporting tools).
• Commercial Analytics & Reporting: Develop and maintain dashboards and reporting to track KPIs, revenue performance, and customer trends. Provide actionable insights on sales performance and segment trends to sales leadership and senior management to inform strategic decisions.
• Cross-Functional Collaboration: Lead forecasting process with sales leadership by providing insights and trend analysis in concert with pipeline views and conversion metrics to enable improved visibility and forecast accuracy.
• Team Leadership: Build, lead, and mentor a high-performing commercial operations team. Foster a culture of continuous improvement, accountability, and innovation.

• Bachelor’s degree in Business Administration, Life Sciences, Engineering, or a related field. MBA or advanced degree preferred.
• Minimum of 10 years of progressive experience in commercial operations, sales enablement, or strategic marketing within the life sciences, biotechnology, or medical diagnostics/tools industry.
• Proficiency in the deployment, use and management of the following tools and technology platforms; CRM, Data Analytics, ERP, Marketing Automation, Sales Operations or Sales Compensation Platforms, Commercial Modelling Tools

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