Full-Time Sr. Director, Solution Consulting - CRM
ServiceNow is hiring a remote Full-Time Sr. Director, Solution Consulting - CRM. The career level for this job opening is Senior Manager and is accepting Chicago, Illinois based applicants remotely. Read complete job description before applying.
ServiceNow
Job Title
Sr. Director, Solution Consulting - CRM
Posted
Career Level
Full-Time
Career Level
Senior Manager
Locations Accepted
Chicago, Illinois
Share
Job Details
We’re looking for a hands-on, strategic leader to lead our CRM & Industry Solution Consulting team. This role will lead a team of CRM and Industry Solution Consultant teams as they help customers transform their business with ServiceNow’s AI-powered customer and industry solutions.
What You’ll Do
- Lead and grow a high-performing team of Solution Consultants, focused on CRM and Industry workflows.
- Coach and develop talent — building Solution Consultant's into trusted advisors and future leaders.
- Partner closely with Sales Leaders to drive aligned account planning, opportunity strategy, and customer success.
- Engage directly with customers — meeting CXOs, presenting ServiceNow’s value, and shaping transformational programs in-market.
- Drive execution excellence by ensuring your team delivers consistent, outcome-led, value-driven engagements.
- Champion collaboration across functions — working with Product, Marketing, and Enablement to bring the best of ServiceNow to every pursuit.
- Evangelize the ServiceNow story externally and internally — representing our technology, culture, and customer impact with authenticity and authority
What You Bring
- Proven leadership experience managing Solution Consulting/Presales teams in enterprise software or SaaS.
- Strong understanding of AI, CRM, Customer Service — ideally across Financial Services or Telecommunications.
- Demonstrated ability to influence in a matrix environment, working across Sales, Product, and Delivery functions.
- Comfort operating at both strategic and hands-on levels — from executive conversations to solution deep dives.
- Track record of building high-performing, collaborative teams that deliver measurable customer and business outcomes.
- Exceptional storytelling, communication, and relationship-building skills.
- A genuine passion for helping customers transform their business through innovation and AI-driven automation.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Sr. Director, Solution Consulting - CRM at ServiceNow is
26th of December 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Chicago, Illinois
] applicants. .
Related Jobs You May Like
Senior Client Partner - Telco/Media/Tech
Charlotte, NC
1 day ago
Business Development
Client Management
P&L Management
Endava
Full-Time
Senior Manager
Hematology Clinical Account Manager
Sacramento, CA
1 day ago
Account Management
Biotechnology Sales
Pharmaceutical Sales
Sobi
Full-Time
Experienced
YEAR $170000 - $210000
Resort Manager Deputy - Lisboa
Lisbonne, Portugal
1 day ago
CRM Tools
Customer Service
Leadership
Le Collectionist
Full-Time
Experienced
Business Unit Manager - Radon Testing
Luleå, Sweden
1 day ago
Business Development
Leadership
Sales
Eurofins
Full-Time
Manager
District Sales Manager
Remote, GA
1 day ago
Channel Sales
Pipeline Management
SAAS
Palo Alto Networks
Full-Time
Manager
National Director of Channel Programs
Atlanta, GA
1 day ago
Channel Program Management
CRM Systems
Leadership
AireSpring
Full-Time
Manager
Global Sales Leader - NIQ Next Consulting
Petit-Lancy, Switzerland
2 days ago
Commercial Acumen
Communication & Storytelling
Leadership & People Management
NielsenIQ
Full-Time
Manager
Senior Director, New Business Sales - Remote
New York, New York
2 days ago
Data-Driven Marketing
Enterprise Sales
Marketing Technology
Experian
Full-Time
Senior Manager
Regional Sales Manager - Local Gov - South West
Worldwide
2 days ago
Channel Sales
Cybersecurity
SAAS
Palo Alto Networks
Full-Time
Manager
Client Director - Healthcare (Strategic Provider) - KY
Bowling Green, Kentucky
2 days ago
Client Management
Executive Relationship Management
IT Service Management
ServiceNow
Full-Time
Manager
Director of Client Services
Vienna, VA
2 days ago
Client Relationship Management
ECommerce Experience
Leadership
McFadyen Digital
Full-Time
Manager
Sales Director – Data Solutions
Vienna, VA
2 days ago
Client Relationship Management
Consultative Sales
Data Solutions Sales
McFadyen Digital
Full-Time
Manager