Full-Time Strategic Account Manager

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America. We help industry leaders across a wide range of key verticals maintain clean, efficient and welcoming spaces.

Salary Range: $110-130K + incentives. Remote role with 50% Nationwide travel

The SAM works directly with the Vice President Strategic Accounts (SAM VP) to ensure that strategic accounts are successful. This position will work closely with customers, leadership, and internal departments.

• Act as senior point of contact with customers and establishes productive, professional relationships.
• Responsible for managing the customer relationship and developing strategic plans.
• Works closely with customers to ensure the service delivery meets customer contracted requirements.
• Analyzes the key performance indicators (KPI’s) to develop and/or implement action plans.
• Grows current business through cross-selling and up-selling other services.
• Meet assigned sales quota and expectations for profitability for assigned accounts.
• Monitor and assist with client billing and collection issues
• Conduct Quarterly Business Review (QBR) process with each assigned customer

• Understanding of operations account management processes
• Sales software, CRM/ERP (Salesforce etc.) and related technology
• Ability to identify and close sales opportunities
• Interpersonal and cross functional relationship building
• Available for 50% travel domestically

• Previously worked in the facilities services industry
• Experience managing janitorial services
• 3+ years of strategic, account management
• Proficiency with Excel and Salesforce
• Experience working with large, multimillion dollar, National accounts

• Bachelor's degree or equivalent business experience required

• Medical, dental, vision, prescription drugs, and more!
• Paid Time Off
• Paid Holidays
• Sick Time
• Life Insurance
• Short Term Disability – Employer paid
• Long Term Disability
• Supplemental Health Insurance (E.G., Accident)
• 401k plan with a match
• Pet Insurance
• PerkSpot Discount Program

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