Full-Time Strategic Account Manager

Moog Medical Devices (MMD) is looking for a Strategic Account Manager.

• Manage high valued accounts to retain and grow the business between MMD and key accounts.
• Build and maintain relationships as the voice of the customer to Moog and MMD’s voice to the customer.
• Develop new business, evaluate and quote business opportunities, and manage awarded project opportunities.
• Manage forecast, increase bookings, and drive overall customer satisfaction.
• Drive cross-functional coordination with internal teams to implement new designs or design changes accurately.
• Manage the Sr Sales Assistant and potentially Sales Representatives.
• Report to the Director National Sales in Salt Lake City, UT.
• Remote or hybrid work schedule may be considered.

Responsibilities:

• Building sustainable relationships with key strategic customers.
• Effectively communicating and developing relationships over a wide range of operational and professional levels.
• Retaining and growing business with customers, measured with KPIs.
• Conducting negotiations with customers to establish long-term relationships through MSA, contracts, and long-term purchase orders.
• Monitoring and managing common KPIs with customers to ensure MMD operates accordingly.
• Leading problem-solving discussions and facilitating technical conversations about MMD products.
• Managing multiple accounts simultaneously.
• Interacting with other departments to develop and facilitate the implementation of new product introductions or changes to current products.
• Owning the quoting process.

Qualifications

• Bachelor of science degree in engineering, technology, or business.
• Minimum five (5) years relevant work experience, including customer-facing roles.
• Strong interpersonal and communication skills.
• Ability to succeed in a highly regulated environment.
• Ability to identify, develop, grow, and maintain relationships with key stakeholders.
• Ability to manage complex critical situations appropriately.
• Ability to travel up to 20%.
• Understanding of documentation, basic product performance, and manufacturing methods.
• Ability to understand and apply financial and costing information.
• Ability to understand market data.

What is the last date for applying to the job?

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