Full-Time Strategic Accounts Manager

Strategic Account Manager, Multi-Family is responsible for developing and executing comprehensive sales plans. This includes market analysis, account strategies, and measurable outcomes to drive growth and profitability.

The SAM cultivates strong relationships with key decision-makers to retain existing business, secure new specifications, and enhance margins. The role works collaboratively with customers to understand their needs, leveraging Outdoors’ full portfolio.

By mobilizing internal resources and facilitating cross-functional collaboration, the manager ensures customer satisfaction while driving Outdoors’ strategic objectives.

This role also monitors market trends, competitive activities, and product performance to inform organizational strategy and maximize sales opportunities.

What you will be doing:

• Develops and implements sales plans.
• Individual Account Plans (Retention and New Business Plans)
• Specification Recommendations by Account / Division
• Sales strategy for all Outdoors products
• Customer intimacy events
• Inventory Management Programs
• Financial Decisions
• Calls on and develops key relationships with Corporate Headquarters, Regional and Divisional Presidents, Purchasing Managers, Design Center Managers, and additional Decision Makers
• Understands the strategic account’s business and critical measures.
• Collaborates with the customer to acquire strategic information
• Works with all levels of the customer’s organization
• Ensures action and responsiveness to the customer
• Mobilizes and leads the organization to respond to the customer’s needs.
• Facilitates the organization’s involvement with the customer
• Monitors and communicates business trends, distribution patterns, consumer attitudes, competitive practices, and product performance
• Orchestrates resources to maximize sales opportunities

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