Full-Time Supplier Lifecycle Manager
ServiceNow is hiring a remote Full-Time Supplier Lifecycle Manager. The career level for this job opening is Experienced and is accepting Chicago, Illinois based applicants remotely. Read complete job description before applying.
ServiceNow
Job Title
Posted
Career Level
Career Level
Locations Accepted
Salary
Share
Job Details
Supplier Lifecycle Manager is an individual contributor role leading Supplier Lifecycle Management and developing/implementing other processes/programs within the Sourcing and Procurement Center of Excellence.
Responsibilities:
- Monitor/analyze supplier performance (quality, delivery, cost, risk, sustainability).
- Collaborate with sourcing/procurement teams, conduct supplier audits, identify improvement areas.
- Work with business stakeholders to document action plans optimizing supplier performance.
- Lead supplier segmentation processes, design/implement supplier lifecycle programs/governance models.
- Be a subject matter expert on supplier relationship management (periodic business reviews, performance measurement, supplier improvement plan creation/tracking).
- Design a common methodology for supplier performance measurement across the company.
- Lead periodic supplier segmentation processes to identify strategic suppliers.
- Design a governance framework for supplier relationship management based upon supplier segmentation.
- Advocate for implementing supplier performance measurement approaches for strategic suppliers.
- Collaborate with business stakeholders to implement/report supplier performance measurement processes.
- Define best practices for integrating supplier performance measurement results into supplier business reviews.
- Develop/maintain standardized templates/best practices for supplier business reviews.
- Advise business/sourcing functions on supplier performance improvement processes/practices.
- Identify opportunities to integrate supplier performance measurement results into supplier selection/onboarding/sourcing processes.
- Develop/maintain a process for identifying/designating Preferred Suppliers.
- Drive a process to identify/proactively offboard critical suppliers (collaboration with sourcing, business, & legal stakeholders).
- Other Center of Excellence processes/programs as needed.
- Experience leveraging/critically thinking about integrating AI into work processes, decision-making, or problem-solving.
Experience and Skills:
- Bachelor's degree & minimum 8 years of related experience OR equivalent education/experience
- Excellent communication (internal/external resources)
- Strong organization/time management skills (multi-projects)
- Expert knowledge of office productivity software (Word, Excel, PowerPoint)
- Expert knowledge of supplier governance/supplier relationship management
- Working knowledge of sourcing processes & standard business practices/procedures
- Solid judgment/decision-making skills
- Influence management skills (internal/external stakeholders)
- Data gathering/analysis skills
- Ability to work independently/strong work ethic
Compensation: $112,200 - $196,400 (base pay) + equity/variable/incentive compensation + benefits.