Full-Time SVP, Commercial Deployment

KEY RESPONSIBILITIES:

• Lead and manage the entire Commercial Deployment business unit, ensuring alignment with company goals and client expectations.
• Oversee all sales deployment and market access teams, including direct leadership of National Business Directors, Project Directors, National Account Managers and Project Leads.
• Provide strategic direction and operational oversight for the Virtual Engagement (Inside Sales) team.
• Serve as the primary representative of the business unit during initial scoping and throughout the lifecycle of commercial opportunities.
• Act as a trusted advisor to clients, offering strategic insights and ensuring successful execution and delivery of solutions.
• Collaborate cross-functionally with internal stakeholders to drive innovation, efficiency, and client satisfaction.

Qualifications:

• Proven leadership experience in sales deployment, market access and commercial operations within the contract sales arena and on the pharmaceutical manufacturers side.
• Strong track record of managing large, cross-functional teams and delivering results in a fast-paced environment.
• Exceptional communication and client-facing skills, with the ability to influence at all levels.
• Strategic thinker with a hands-on approach to execution and problem-solving.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead and support all deployed sales and market access teams, ensuring alignment with performance goals and client expectations.
• Directly manage all sales team leaders, including National Business Directors, Project Directors, and Project Leads.
• Conduct regular meetings with sales leadership to monitor progress and drive achievement of established objectives.
• Oversee the Virtual Engagement (Inside Sales) team, ensuring growth and operational excellence.

Client Engagement & Business Development

• Serve as a key point of contact for clients, maintaining strong, trust-based relationships.
• Represent the business unit in client engagements, from initial scoping through execution, providing strategic consultation and delivery oversight.
• Ensure quarterly business reviews are scheduled and executed to maintain transparency and alignment.
• Identify opportunities to expand existing partnerships and add value through proactive engagement and innovation.
• Collaborate with prospective clients to grow the Deployment Solutions (DS) business and expand the talent pipeline.

Strategic & Operational Excellence

• Partner with the SVP of Operations to optimize work processes and ensure timely, high-quality client deliverables.
• Collaborate with the President of DS and Chief Commercial Officers on growth strategies and integrated and complete commercial partnerships.
• Plan, organize, and coordinate key initiatives to enhance EVERSANA’s competitive positioning in the marketplace.
• Continuously monitor team performance and implement proactive strategies to drive improvement and accountability.

People Leadership

• Champion diversity, equity, and inclusion through inclusive leadership practices and continuous development.
• Recruit, develop, and manage departmental staff, ensuring alignment with company policies and cultural values.
• Set clear performance objectives, conduct regular evaluations, and manage all aspects of personnel development, including promotions, transfers, and disciplinary actions.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

• Education (College degree required) from an accredited University
• Experience and/or Training at least 20 years of prior experience in leading Pharmaceutical sales teams and experience within a service organization.
• Moderate proficency in Microsoft Office, Sales Force and CRM systems.

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