Full-Time System Administrator

van den Boom & Associates is an accounting and finance services firm specializing in supporting life science companies with part-time accounting and finance support. We are seeking a System Administrator for our growing IT team. We offer a collaborative environment valuing teamwork, coaching, and development.

ABOUT THE ROLE: SYSTEM ADMINISTRATOR

The System Administrator is a key role responsible for maintaining and supporting all IT systems. This involves long-term planning, defining changes to meet business needs, ensuring the reliability of business-critical systems, and minimizing operational disruptions from changes.

ROLE RESPONSIBILITIES:

• Maintenance, configuration, and operation of endpoints, network infrastructure, servers, and SaaS solutions.
• Software maintenance using MDM (Intune), upgrades, and patching.
• Documentation of IT procedures, policies, and project-related procedures.
• Backup operations, data protection, disaster recovery, and failover procedures.
• Troubleshooting and maintenance of network operations.
• On-call rotation and working outside regular hours for maintenance and critical issues.
• Collaboration with vendors and customers to resolve technical problems.
• User support for on-site and remote users (US and Philippines).
• Designing and implementing an identity program, including authentication, IGA, and automation for user onboarding and offboarding.
• Providing IT training to new employees and others.
• Facilitating cybersecurity awareness training, including phishing simulations.

PREFERRED QUALIFICATIONS:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 7+ years of experience as a network or systems administrator.
• Networking knowledge (routing, switching, wireless management).
• Cisco (Meraki) experience preferred.
• System administration experience, including configuration management and cloud resource management (AWS or Azure).
• Advanced MDM (Intune) experience.
• Patching methodologies and vulnerability management experience.
• Proficiency with Microsoft Office 365 suite (Excel, Word, PowerPoint, Outlook, Teams, SharePoint, OneDrive).
• IT certifications (Microsoft, AWS, Azure, etc.) are a plus.
• Project management experience.
• Strong problem-solving and troubleshooting skills.
• Excellent customer service and communication skills.
• Ability to prioritize multiple tasks and work independently/collaboratively.
• Attention to detail.

vdB&A is an equal opportunity employer.

What is the last date for applying to the job?

Which countries are accepted for this remote job?