Full-Time TWF Solution Sales & Go-To-Market Program Manager

About Us: ServiceNow aspires to be the defining software of the 21st century and is committed to delivering cutting-edge solutions and services to a global customer base. We are looking for a seasoned professional to join our team and create a comprehensive playbook for our TWF solutions, specifically tailored for our sales and go-to-market teams. This role is critical in ensuring the efficiency and effectiveness of our operational strategies and market approaches.

Job Overview: The TWF Solutions Insights Program Manager will be responsible for managing and executing an action-driven strategic program that drives go-to-market growth through insights, cross-functional collaboration, and continuous development of tools, playbooks, and training materials, while leveraging data and industry trends to optimize sales performance and strategic positioning.

Key Responsibilities:

• Manage and execute a competitive strategy program to drive actionable insights, competitive intelligence, and strategic recommendations to drive go-to-market growth.
• Leverage data and competitive insights to analyze market trends, track program performance, and make informed decisions that drive program success and strategic positioning.
• Collaborate with cross-functional teams, including TWF Solutions, sales, marketing, product development, and customer support, to gather necessary information and insights.
• Conduct interviews and workshops with key stakeholders to understand current practices and identify areas for improvement.
• Create clear, concise, and visually appealing documentation that can be easily understood and followed by sales teams.
• Capture customer win wins, case studies and references by industry and summarize for executive audiences.

Qualifications:

• Bachelor's degree in computer science, Information Technology, Business Administration, Marketing, or a related field.
• Minimum of 10 years of experience in the tech industry, with significant experience in TWF Solutions, sales, and go-to-market strategies.
• Proven experience working at least two major tech companies.
• Strong understanding of TWF solutions processes, sales strategies, and go-to-market tactics.
• Excellent writing, editing, and documentation skills.
• Ability to create visually appealing and easy-to-understand documentation.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple projects simultaneously.

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