Full-Time Vice President of Renewals and Growth

Level Access is hiring a remote Full-Time Vice President of Renewals and Growth. The career level for this job opening is Manager and is accepting Northern America based applicants remotely. Read complete job description before applying.

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Level Access

Job Title

Vice President of Renewals and Growth

Posted

Career Level

Full-Time

Career Level

Manager

Locations Accepted

Northern America

Job Details

Level Access empowers organizations to create inclusive digital experiences that meet global accessibility standards and promote equitable access for all. We are seeking a bold, strategic, and collaborative Vice President of Renewals and Growth to lead global efforts to retain and expand our customer base.

This executive leader will own performance against Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) goals while managing a growing team of 50–150+ Account Managers, Renewal Specialists, and front-line managers. Reporting to the Chief Revenue Officer, the VP will be accountable for a $150M+ recurring revenue base with a growth path to $250M.

Key Responsibilities:
  • Own and drive global strategies to meet and exceed company GRR and NRR goals.
  • Lead a high-performing team.
  • Operate with autonomy and confidence in high-ambiguity environments.
  • Build cross-functional alignment and partnership across Sales, Product, Customer Success, Marketing, and Finance.
  • Partner with Customer Success leadership to define effective handoff and engagement strategies.
  • Lead from the front—modeling strategic risk-taking, outcome ownership, and calm urgency under pressure.
  • Apply structured decision-making and data-driven processes to forecasting, pipeline management, and team performance.
Qualifications:
  • 10+ years of experience in revenue leadership roles with direct ownership of renewals and expansion.
  • Proven success in managing $100M+ recurring revenue businesses and scaling teams to 100+.
  • Deep expertise in renewing and expanding both software and professional services contracts.
  • Experience building and executing through partner ecosystems (resellers, SIs, cloud marketplaces, alliances).
  • Demonstrated leadership in change management, organizational scaling, and talent development.
  • Strong cross-functional collaborator with a reputation for building alignment and delivering outcomes.
Technical & Analytical Skills:
  • Data-driven decision-making approach with strong analytical and forecasting capabilities
  • Experience with CRM systems, revenue operations tools, and customer success platforms
  • Understanding of SaaS and Pro Services metrics
  • Ability to develop and implement scalable processes and systems

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time Vice President of Renewals and Growth at Level Access is 4th of September 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ Northern America ] applicants. .

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