Full-Time VP, Public Sector GTM

ServiceNow is seeking a strategic and dynamic Vice President, Global Head of Public Sector Go-To-Market (GTM) to define and execute the growth strategy. This executive will lead in expanding ServiceNow’s footprint across government markets worldwide, developing industry-specific solutions powered by the Now Platform and AI to accelerate mission and business transformation.

• Define and Execute Growth Strategy: Drive clarity on the plan to deliver significant year-over-year NNACV growth over the next three years across the Public Sector portfolio.
• Lead and Inspire a World-Class Team: Manage, develop, and energize a global GTM team through coaching, prioritization, and strategic activation.
• Engage Executive-Level Customers: Lead from the front by facilitating C-suite workshops and advisory boards.
• Champion Key Accounts: Serve as executive sponsor for marquee customers, collaborating with account teams and senior stakeholders.
• Establish Operational Excellence: Build structured operating rhythms to ensure data-driven decision-making and coordinated execution.
• Harness Insights to Drive Growth: Leverage analytics to uncover trends and sub-industry opportunities.
• Drive Platform Adoption: Identify transformational opportunities within the Public Sector to expand platform penetration and customer impact.
• Cultivate Strategic Partnerships: Build and strengthen alliances with global consultancies, co-developing proprietary go-to-market motions and assets that amplify growth.
• Influence Product and Marketing Strategy: Partner with Product and Industry Marketing to refine solution priorities and messaging.
• Represent ServiceNow on the Global Stage: Serve as an industry thought leader, showcasing how ServiceNow is transforming public services worldwide through digital innovation and AI.

To be successful, you will bring a blend of strategic, operational, and leadership experience grounded in the Public Sector and enterprise technology. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.

• Bachelor’s Degree in Public Administration, Business Administration, or a related field; Master’s Degree preferred.
• 15+ years of experience in C-suite leadership in Technology, Operations, or CRM within the Public Sector.
• Proven record of transformational impact within the Public Sector.
• 10+ years of people leadership, with demonstrated ability to inspire and develop high-performing global teams.
• Deep expertise in applying technology and AI to drive operational efficiency.
• Distinctive executive presence and ability to engage confidently with senior government and enterprise leaders.

What is the last date for applying to the job?

Which countries are accepted for this remote job?