IT Service Management Remote Jobs
Find remote jobs requiring IT Service Management skills. Apply now and work from anywhere.
IT Service Management is the practice of organizing how IT teams deliver and support technology services so they meet user needs. It covers everyday activities like handling incidents, managing changes, keeping a service catalogue up to date, and improving processes so services run reliably.
This skill is especially valuable for remote work because it creates clear, repeatable ways to resolve issues and share knowledge across locations and time zones. Strong IT service management helps teams respond quickly to incidents, coordinate work asynchronously, and measure outcomes so distributed teams stay aligned.
Many industries rely on solid IT service management to keep systems available and users productive. Common areas include:
- Technology and software companies
- Finance and banking
- Healthcare and life sciences
- Education and e-learning
- Retail, e-commerce, and logistics
- Managed service providers and consulting firms
To develop this skill, practice structured incident handling and change control, learn common frameworks such as ITIL, and get hands-on with ticketing and monitoring tools. Focus on clear communication, documentation, and metrics that show improvement. Volunteer for rotations that touch service delivery, study real case examples, and seek feedback from peers to build practical experience.
Client Director - Financial Services
Washington, District of Columbia
1 week ago
Account Management
Executive Relationship Management
IT Service Management
ServiceNow
Full-Time
Senior Manager
YEAR $174180 - $287400
Client Director - Northeast
New York, NY
2 weeks ago
Cross-functional Team Leadership
Enterprise Sales
Executive Relationship Management
Nexthink
Full-Time
Senior Manager
Technical Solution Analyst – Network & Infrastructure
Madrid, Spain
1 month ago
Business Process Documentation
Excel
IT Service Management
Miratech
Full-Time
Experienced
Client Director
New York, NY
3 months ago
Account Management
Enterprise Sales
Executive Relationship Management
Nexthink
Full-Time
Senior Manager
Client Director, Life Sciences
New York, New York
3 months ago
Client Management
Enterprise Sales
Executive Relationship Management
ServiceNow
Full-Time
Senior Manager
YEAR $164180 - $204400
Service Architect
Belfast, United Kingdom
4 months ago
IT Service Management
ITIL
Service Architecture
Telefonica Tech
Full-Time
Senior Manager
Client Director
New York, New York
4 months ago
Account Management
Executive Relationship Management
IT Service Management
ServiceNow
Full-Time
Senior Manager
YEAR $171180 - $282480
Client Director
Austin, Texas
5 months ago
Client Management
Executive Relationship Management
IT Service Management
ServiceNow
Full-Time
Manager
Microsoft Azure Sales Executive – EMEA South
Issy Les Moulineaux, France
5 months ago
Business Acumen
Client Management
Executive Relationship Management
ServiceNow
Full-Time
Experienced
Client Director - Healthcare (Strategic Provider) - KY
Bowling Green, Kentucky
5 months ago
Client Management
Executive Relationship Management
IT Service Management
ServiceNow
Full-Time
Manager
Client Director - AT&T
Addison, Texas
6 months ago
Client Management
Executive Relationship Management
IT Service Management
ServiceNow
Full-Time
Manager
IT Deployment Engineer (LIMS)
Donostia / San Sebastián, Spain
6 months ago
Cloud Platforms
IT Service Management
LIMS
Eurofins
Full-Time
Experienced
Lead Client Director - Telecommunications
New York
6 months ago
Account Management
Client Management
Executive Relationship Management
ServiceNow
Full-Time
Experienced
Client Director (Sales) - HCLS
Austin, Texas
6 months ago
Client Management
Executive Relationship Management
IT Service Management
ServiceNow
Full-Time
Experienced
Principal Industry Solution Lead/Architect
Santa Clara, CALIFORNIA
6 months ago
Account Management
Client Management
Executive Relationship Management
ServiceNow
Full-Time
Experienced
YEAR $160580 - $265020
Client Director
Santa Clara, CALIFORNIA
6 months ago
Client Management
Executive Relationship Management
IT Service Management
ServiceNow
Full-Time
Experienced
YEAR $154080 - $254280
Client Director - Telecommunications
New York, New York
7 months ago
Account Management
Client Management
Executive Relationship Management
ServiceNow
Full-Time
Manager
Junior Application Support Analyst
Florianópolis, Brazil
7 months ago
Application Support
Communication Skills
IT Service Management
McFadyen Digital
Full-Time
Entry Level
Sr. Technical Consultant, ITSM Federal - TS Clearance
Washington, DC
7 months ago
Configuration
Customer Consulting
Integration
ServiceNow
Full-Time
Experienced
YEAR $135300 - $236800
Client Director - Retail
Bentonville, Arkansas
7 months ago
Client Management
Executive Relationship Management
IT Service Management
ServiceNow
Full-Time
Manager
Client Director - TMT - SoCal
Santa Clara, CALIFORNIA
7 months ago
Client Management
Executive Relationship Management
IT Service Management
ServiceNow
Full-Time
Experienced
YEAR $154080 - $254280
Azure Sales Executive - Healthcare & Life Sciences
Austin, Texas
8 months ago
Executive Management
IT Service Management
Microsoft Azure
ServiceNow
Full-Time
Experienced
Security Manager
Budapest, Hungary
9 months ago
GDPR
ISO 27001
IT Security
Deutsche Telekom IT Solutions
Full-Time
Manager
Azure Sales Executive - Healthcare & Life Sciences
Austin, Texas
9 months ago
Client Management
Executive Engagement
IT Service Management
ServiceNow
Full-Time
Experienced
Sr. Technical Consultant, Federal
Washington, DC
9 months ago
Configuration
Customer-centric Attitude
IT Processes
ServiceNow
Full-Time
Experienced
YEAR $135300 - $236800
Sr. Business Process Consultant, ITSM Workflow
Santa Clara, CALIFORNIA
9 months ago
Agile Development
Consulting
Customer-facing Projects
ServiceNow
Full-Time
Experienced
YEAR $135300 - $236800
Security Manager
Budapest, Hungary
9 months ago
Enterprise IT Systems Operation
GDPR And ISO 27001 Knowledge
IT Security Best Practices
Deutsche Telekom IT Solutions
Full-Time
Manager
Client Director (Financial Services)
New York, New York
10 months ago
Account Management
Client Management
Executive Relationship Management
ServiceNow
Full-Time
Experienced
YEAR $171180 - $282480
Senior SIVIS & SAP Authorization Consultant
DACH
10 months ago
GRC
Identity & Access Management (IAM)
IT Service Management
Sidekick Network GmbH & Co. KG
Full-Time
Experienced
Client Director (Financial Services)
New York, New York
10 months ago
Account Management
Client Management
Executive Relationship Management
ServiceNow
Full-Time
Experienced
YEAR $171180 - $282480