Full-Time Account Director

Client Strategy Team at Hype

The client strategy team is at the forefront of everything at Hype. They deliver work, retain clients, and drive client growth and success. As a member of the team, you'll lead client engagements, identifying business problems and leveraging Hype's services to build partnerships.

About Hype

• Leading onchain marketing agency, founded in 2017
• Works with leading Web3 projects
• Fully remote, flexible hours, team of 110+
• Competitive salary, potential future bonuses

Responsibilities

• Client Retention & Success:
• Develop marketing strategies for client retention, understanding their needs and leveraging Hype's services.
• Work closely with Growth Strategists to create, present, and secure client trust.
• Coordinate with team members to ensure strategy execution and on-time delivery.

• New Business Opportunities
• Stay updated on market trends and client needs (pre-launch, startup, scale-up)
• Proactively plan campaigns with core marketing teams, influencing client initiatives.
• Manage the upsell process, working with directors to qualify new opportunities, develop proposals, and expand scope.

• Client & Hype Growth
• Be the primary client contact and internal voice, maximizing partnership value.
• Deliver best-in-class service regardless of client size, location, or style.
• Manage multiple priorities, time zones, and time constraints in a fast-paced environment.
• Identify opportunities for Hype's growth in the fast-growing crypto industry.

Perks & Benefits

• Fully remote, flexible hours, manage your schedule to overlap at least half a day with EU/US time zones.
• Diverse client projects, expanding your network
• Travel budget for work-related travel
• 25 days PTO
• Bull Run bonus

Experience & Skills

• 3-5 years experience retaining and expanding client accounts
• Proven client services success (digital marketing, consulting, exceeding targets)
• Relationship building with senior executives/management
• Data and insight use in sales opportunities
• Passion for emerging technologies
• Excellent communication, interpersonal, and presentation skills
• Experience in high-growth, fast-paced environments

Nice to Have

• Agency/consulting background
• Crypto networks/KOLs/communities connections
• DAO experience, governance proposals
• Campaign management (quests, whitelists, airdrops)
• Multilingual proficiency

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