Full-Time Account Manager I - Oncology Sales

Account Manager I - Oncology Sales

Responsibilities:

• Customer-facing field client service.
• Collaborate with Guardant Health colleagues in account management.
• Operationalize HCP requests and timely sample collection for Guardant Health tests.
• Problem-solve customer orders and reporting, collaborating with GH Client Services (as needed).
• Collaborate and coordinate with field sales to support company goals.
• Identify and develop relationships with existing and new customers.
• Analyze commercial environment in assigned accounts to determine trends and provide feedback to leadership.
• Ensure team objectives are met.
• Work effectively and compliantly with multiple departments throughout GHI.
• Follow GHI Compliance, Privacy, and Business Conduct policies.
• Represent the Guardant Health culture.

Requirements:

• 0-3 years customer service/sales experience.
• Experience in diagnostic, medical device, biotech, or pharma preferred.
• Consultative process, connecting client needs with GHI capabilities.
• Communication and presentation skills at all organizational levels.
• Ability to work independently, manage multiple projects, and meet deadlines.
• Excellent customer service skills.
• Strategic account planning skills.
• Strong listening and problem-solving skills.
• Handle sensitive information with confidentiality.
• Proficient with Microsoft Office, particularly Excel and PowerPoint.
• Develop and utilize cross-functional relationships.
• Strong problem-solving, decision-making, and technical learning skills.
• Strong administrative skills.
• Demonstrate GHI values: integrity, respect, trust, positivity.
• Frequent travel required.
• Must live in assigned territory.

Compensation:

$76,000 - $102,600 (US base salary range).

Additional details about compensation, benefits, and other considerations will be provided if you proceed in the application process.

Additional information:

• Full-time position.
• Employee may need to lift office supplies and use office equipment.
• Majority of work is in a desk/office environment, but may involve exposure to high noise levels, fumes, and biohazard materials in the lab.
• Guardant Health is committed to reasonable accommodations.
• Guardant Health is an Equal Opportunity Employer.

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