Full-Time Sales Engineer
Trustonic is hiring a remote Full-Time Sales Engineer. The career level for this job opening is Experienced and is accepting Nairobi, Kenya based applicants remotely. Read complete job description before applying.
Trustonic
Job Title
Posted
Career Level
Career Level
Locations Accepted
Share
Job Details
We are looking for a Sales Engineer to join our expanding Solution Delivery team in South Africa. Reporting to the VP, Global Solutions Delivery, you will play a pivotal role in supporting Regional Sales Leadership by leveraging your technical expertise and consultative approach to lead complex solution architecture discussions with C-level and technical stakeholders. You’ll drive technical pre-sales activities across the MEA region, transforming opportunities into revenue through expert consultation, solution design, and in-depth knowledge of device locking technologies.
Your responsibilities will include:
- Qualifying customer requirements.
- Delivering tailored product demonstrations.
- Creating detailed technical proposals aligned with business objectives.
Acting as the key technical liaison between Sales, Engineering, and Product teams, you will ensure accurate solution scoping and smooth transition of closed deals into successful implementations. 25-40% travel is expected.
Pre-Sales Technical Engagement:
- Daily support to the Regional Sales Leader.
- Maintain deep understanding of the competitive landscape.
- Provide ongoing technical guidance to the sales team.
- Develop comprehensive customer profiles.
- Create detailed technical proposals.
- Provide best practices, advice and guidance regarding the implementation.
- Collaborate with the Product and Professional Services teams to scope out the Delivery work.
- Represent the company at industry conferences.
In-Life Customer Engagement:
- Be familiar with customer roadmap.
- Inform customer of new features and functionality.
- Serve as primary technical point of contact for customers.
- Proactively identify opportunities to optimise deployed solutions.
- Represent customer technical requirements and feedback to Product Management and Engineering teams.
- Take responsibility for the resolution or provision of satisfactory answers to reported problems.
- Learn about customers successes and challenges and share customer feedback within Trustonic.
Skills and Experience:
- Able to create end-to-end designs that span multiple domains and technologies
- Ability to work with international partners, vendors and team members based at different locations
- Ability to problem-solve any challenge with creativity, organization and patience
- Proficiency in API integrations, webhook configurations, and cloud-based platform architectures
- Strong Interpersonal communication skills with expertise in distilling complicated topics to a broader internal and external audience
- Strong Influencing skills and negotiation/mediation skills
Experience:
- Extensive experience in the field of working with secure systems
- Technical experience in a SaaS-based company
- Domain expertise or experience of working with the telecom industry
- Solid background in OEM operations with a strong understanding of Android systems and UI/UX principles
- Knowledge and experience in device locking technologies for financing/subsidy and regulatory considerations
- Proven experience in solution design and technical consulting for enterprise customers
- undergraduate degree or equivalent level of skill, experience and knowledge in Computer Science and Information & Technology