Full-Time Senior CRM Account Executive - Commercial West

The Sr. CRM AE will oversee market success of ServiceNow's CRM products. These products create a single source of truth.

What you get to do in this role: The Sr. CRM AE supports the strategy and solution win for specialty solution areas. Responsibilities/ activities can vary by solution area.

• Support territory strategy and planning to improve vertical agreement, account use case targeting and execution
• Provide input to AE during the account planning process based on territory strategy and recommendation
• Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
• Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
• Champion diversity and belonging to contribute to an open and inclusive environment

To be successful in this role you have:

• CURRENT LOCATION in US-West Region. Major metro such as Seattle, Bay Area, San Diego, etc.
• AI Fluency: Direct experience leveraging, analyzing, or critically thinking about the integration of Artificial Intelligence (AI) into enterprise operations.
• 10+ years of successful quota-carrying sales experience within an enterprise software or solutions sales organization.
• Domain Expertise: 7+ years knowledge on return on investment of SaaS CRM Solutions
• Proven "Hunter" Mentality: A demonstrable track record of proactively generating new business, establishing relationships, and consistently meeting or exceeding sales goals
• Travel Commitment: Willingness to travel up to 50% to customer headquarters and within the territory to conduct field-based sales activities.
• C-Level Acumen: Extensive experience establishing, nurturing, and maintaining healthy, long-term relationships with C-level executives and key stakeholders.
• Enterprise Expertise & Business Acumen: The ability to understand the "bigger picture" of IT roadmaps and translate technical capabilities into clear business value.
• Team-Focused Drive: Experience fostering a "win as a team" environment, promoting a shared focus on customer success.

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