Full-Time Advisory Solution Consultant

ServiceNow’s Core Business Workflows (CBWF) bring together the essential operations that power the heart of every organization. By connecting people, processes, and systems on a single AI-native platform, ServiceNow helps enterprises deliver seamless experiences and automate repetitive work.

As an Advisory Solution Consultant, you will play a key role in scaling field readiness and global enablement across the CBWF business. This role is ideal for someone who loves to be hands-on with technology and thrives in a global, cross-functional environment.

Key Responsibilities:

• Own and manage global scaled assets such as demos, workshops, and customer-facing artifacts.
• Partner with regional SC teams to capture best practices and centralize reusable content.
• Drive global field readiness initiatives for Solution Consultants.
• Collaborate with Enablement, GEO SC leaders, and Specialist teams to design and deliver targeted enablement.
• Collaborate with the DemoHub team to test and validate demos.
• Own and maintain hands-on lab packages for CBWF.
• Test and record demo walkthroughs, prototype new experiences, and create reusable demo videos.
• Gather and analyze feedback on demos.
• Lead the shift from traditional sales motions to AI-native sales cycles across Core Business Workflows.
• Build and scale the assets SCs need for AI-era selling.
• Define and codify best practices for engaging core business personas in AI conversations.
• Bridge technical AI capabilities with the language of business.
• Continuously gather and incorporate field feedback to evolve and scale AI-related assets.

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes.
• 5+ years experience in Solution Consulting, Pre-Sales, or a similar technical customer-facing role.
• Strong technical acumen and hands-on experience with ServiceNow (preferred).
• Demonstrated ability to manage demo and lab environments.
• Proven ability to test and scale demo content.
• Experience in field readiness or enablement.
• Excellent communication and collaboration skills.
• Deep understanding of Core Business Workflows preferred.
• Strong organizational and project management skills.
• Bachelor’s degree in a relevant field required.

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