Full-Time Advisory Solution Consultant - Customer Industry Workflows (Strat Tech)
ServiceNow is hiring a remote Full-Time Advisory Solution Consultant - Customer Industry Workflows (Strat Tech). The career level for this job opening is Experienced and is accepting Boston, Massachusetts based applicants remotely. Read complete job description before applying.
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What you get to do in this role: The Specialist Solution Consultant is a technical & business consultant with advanced ability to develop, position, and provide industry and product specific solutions during sales cycles, achieving quarterly and annual sales goals for an assigned territory. Support product sales as the technical, industry, and domain expert of a client-facing sales team pursuing customers and prospects across one or multiple industry markets. Lead discovery workshops to determine customer challenges and give persona and value-based product demonstrations to align the solution with customer needs. Develop client partner relationships. Guide strategic programs in top accounts, such as customer journey sessions for roadmap and outcome agreement. Provide feedback to product management to influence the product roadmap and strategy in support of customers and changing market dynamics. Share and learn best practices and reusable assets with other Solution Consultants to enhance team quality and efficiency. Stay current on competitive analysis and market differentiation. Support marketing events including executive briefings, conferences, user groups, and trade shows.
To be successful in this role, you have:
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact).
- 7+ years of pre-sales solution consulting or sales engineering experience in Enterprise Applications.
- Industry experience in Manufacturing, Technology, or Telco (desirable).
- Proficiency with the ServiceNow platform or technical expertise with other enterprise cloud software solutions.
- Experience working collaboratively with product management, product marketing, partners, and professional services.
- Territory management skills, including pipeline building and working with Sales counterparts to promote execution excellence.
- Travel, as necessary.
Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
Compensation: For positions in this location, we offer a base pay of $131,925 to $217,725, plus equity (when applicable), variable/incentive compensation, and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
Additional benefits: Health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan, and family leave programs. Compensation is based on geographic location and is subject to change.