Full-Time Area Vice President, GPC Partner Management (AMS)
ServiceNow is hiring a remote Full-Time Area Vice President, GPC Partner Management (AMS). The career level for this job opening is Senior Manager and is accepting Santa Clara, CALIFORNIA based applicants remotely. Read complete job description before applying.
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ServiceNow’s Global Partnerships & Channels (GPC) organization is a key strategic pillar for the organization’s growth engine.
Lead a team of 30+ partner management professionals managing hundreds of key partnerships, driving growth via ecosystems strategy.
Proven experience in managing highly dynamic, fast-moving, growth partnerships is a must, along with high business acumen, translating ServiceNow’s technology platform to enable partner go-to-market service offerings.
Responsibilities include leading a team of leaders (30+ partner business managers) accountable for 500+ partner business plans, driving scalable growth. Develop and execute multi-year global strategic joint business plans, aligning long-term and short-term targets, priorities for Sell With and Sell Through motions, executive interlocks, relationship development, and championing ServiceNow.
Lead the AMS Partner team, exceeding performance targets across multiple time zones.
Present and promote ServiceNow’s value proposition, enabling profitable partner businesses.
Achieve financial targets for Sell With and Sell Through motions.
Manage key relationship interlocks, principle-level exec mapping, and governance.
Drive joint GTM motions and pursuit activities, coordinating internal resources (e.g., Marketing, Training).
Ensure operational rigor via weekly pipeline calls, monthly business reviews, QBRs, senior executive alignment (e.g., CEO-to-CEO engagements), and C-suite updates.
Develop and execute joint solution development plans, emphasizing targeted industry markets, identifying new industry and market use cases.
Lead regular business performance/relationship reviews with senior management and build/maintain activity & performance reports.
Qualifications:
- Experience integrating AI into work processes.
- Leading high-performing, growth partner management teams.
- Building scalable partner business plans, scorecards, and goal sheets.
- Managing a programmatic business rhythm.
- Recruiting and developing talent.
- Leading dynamic partner coverage models.
- Interfacing with senior/C-level executives.
- Leading broad virtual/matrixed teams (pre-sales, enablement, operations, IT, finance, partner marketing, partner sales).
- Accountability for commitments.
- Understanding partner operating models.
- Superior relationship building across internal and partner stakeholders.
- Excellent executive communication and presentation skills.
- Exceeding performance objectives in challenging situations.
- Measuring and communicating progress, identifying obstacles, and remediation plans.
- Enterprise software market experience.
- Fast-paced, high-growth company experience.
- High business acumen (sales, marketing, solution development).
- Virtual and matrixed team leadership.
- Negotiation and conflict resolution skills.
- Strategic mindset, translating future possibilities into strategies.
- 10+ years in Partner Management, Business Development or Partner Sales.
- Microsoft Office proficiency.
- Bachelor’s Degree (MBA a plus).
- We value inclusivity and welcome candidates from diverse backgrounds, including non-traditional paths.
Compensation: $193,800 - $319,800 base pay, plus equity, variable/incentive compensation, and benefits.