Full-Time Associate Account Manager

As an Associate Account Manager (AAM), you will support customers in securing their cloud and on-premise environments, as well as their global workforce. You will work closely with Account Managers to guide clients toward the right solutions for every stage of threat prevention, detection, and response.

Your Impact:

• Collaborate with Account Managers on new customer acquisition and the expansion of existing Palo Alto Networks customers
• Own pipeline generation activities, including customer analysis, prospecting, cold calling, outreach via email and LinkedIn, as well as organizing and participating in events
• Follow up on pre-qualified leads with the sales team to ensure they are processed timely and lead to pipeline creation
• Document all activities and customer interactions
• Support complex sales cycles in coordination with external partners and internal teams to deliver optimal customer outcomes
• Develop a strong understanding of the full Palo Alto Networks solution portfolio and the competitive landscape to effectively position offerings to customers
• Identify client needs, provide guidance and information around our products and services with the goal of increasing customer satisfaction
• Monitor industry news and trends, assessing their impact on Palo Alto Networks products and services
• Build long-term relationships with clients, partners, and internal stakeholders
• Be a high-energy individual with a strong desire to achieve top results with a dependable, positive "can-do" attitude over the phone and in person
• Consistently meet or exceed metrics set by leaders and managers
• Travel as necessary within the assigned territory

Your Experience:

• Previous work experience in sales or business development
• Hands-on experience with multiple sales techniques (including cold calls)
• Basic knowledge of cloud or SaaS-based environments
• Ability to understand technical concepts and to articulate clearly to all levels of technical aptitude
• Enthusiasm for technology
• Ability to adapt quickly to a fast-paced environment
• Self-driven, proactive, with a hunter mentality
• Ability to deliver engaging presentations
• Excellent communication and negotiation skills in German and English (verbal and written)
• Willingness to travel

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