Full-Time Commercial Enablement Coordinator

The Commercial Enablement Coordinator supports the global commercial team. This role ensures smooth and efficient business operations by supporting key commercial functions.Working cross-functionally, the individual will contribute to the daily operation and optimization of sales tools and systems. Compliance with company quality policies and global regulations is essential.

Areas of Responsibility:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily.

Essential Functions:

• Contract Management: Support the review, renewal, routing, and administrative tracking of customer contracts and agreements. Maintain contract databases and ensure pricing and terms are current and approved. Coordinate timely contract renewals in collaboration with the Contract Manager and/or legal team members.
• Pricing and ERP Support: Enter and maintain customer-specific pricing and terms in ERP systems. Monitor pricing accuracy and resolve discrepancies with cross-functional teams. Assist with pricing updates and data integrity audits.
• Sales Enablement: Provide sales teams with tools, resources, and support to improve efficiency. Maintain up-to-date sales content and collateral within the Sales Resource Center. Support onboarding of new sales team members with training on systems and processes.
• CRM (Salesforce) Support: Maintain accurate account data in Salesforce, ensuring alignment with the ERPs. Provide user support and basic troubleshooting for Salesforce users. Assist with reporting and compliance tracking.
• Master Data Management: Support the creation and upkeep of customer, product, and pricing master data. Collaborate with IT, Customer Service, and other stakeholders to ensure consistent and reliable data across systems.
• General Commercial Support: Respond promptly to inquiries from sales, customer service, and leadership. Generate and distribute reports and dashboards as needed. Support continuous improvement efforts and assist in documenting standard operating procedures (SOPs). Continuously assess and identify opportunities to optimize sales effectiveness through improved use of tools, training initiatives, and content delivery methods

Minimum Qualifications:Associate degree or equivalent experience. 1 year in sales, account management, or customer service. Proficiency in Microsoft Office Suite.

Preferred Qualifications:Advanced Excel proficiency. Familiarity with CRM platforms (Salesforce preferred) and ERP systems (SAP, IFS).

Core Competencies and Behaviors:Self-motivated. Personable and interactive. Strong organizational skills. High-energy. Positive, customer-centric mindset. Excellent problem-solving abilities. High attention to detail. Demonstrated integrity.

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