Full-Time Commercial Operations Specialist

• Support the review, renewal, routing, and administrative tracking of customer contracts and agreements.
• Keep contract databases updated and verify that pricing and terms are accurate.
• Coordinate timely contract renewals in collaboration with the sales team and/or legal team members.
• Input and uphold customer-specific pricing and terms in ERP systems.
• Monitor pricing accuracy and resolve discrepancies with cross-functional teams.
• Assist with pricing updates and communications, and data integrity audits.
• Provide sales teams with training materials on contract management.
• Assist with reporting and compliance tracking.
• Generate and distribute reports and/or dashboards as needed.

• Bachelor’s degree in Business, Finance, or a related field (or equivalent experience)
• 2-5 years of experience in commercial operations, sales operations, or sales enablement roles
• Working knowledge of Excel and Salesforce.com
• Previous exposure to ERP’s and/or contract management systems a positive
• Excellent organizational and time management skills
• Clear and confident communication abilities

• Previous experience in contract management and/or customer-specific pricing administration
• Familiarity with CRM, ERP, and data automation processes
• Prior experience collaborating with third-party shared business services

• Highly organized and diligent with a dedication to data integrity
• Collaborative and attentive to the needs of others with strong relationship-building skills
• Proactive, adaptable, and comfortable working in a fast-paced, evolving environment
• Strong initiative and ownership of work output
• Effective communicator with a continuous improvement approach

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