Full-Time Concierge Service Representative (CSR)
Longbridge Financial is hiring a remote Full-Time Concierge Service Representative (CSR). The career level for this job opening is Entry Level and is accepting Paramus, NJ based applicants remotely. Read complete job description before applying.
Longbridge Financial
Job Title
Concierge Service Representative (CSR)
Posted
Career Level
Full-Time
Career Level
Entry Level
Locations Accepted
Paramus, NJ
Salary
HOUR $20 - $20
Share
Job Details
The primary role of the CSR will be to create sales opportunities for the Retail Sales team. This will be accomplished by answering inbound calls and initiating outbound calls. The agent should be prepared to make 100+ dials per day. They will also be expected to meet business defined metrics of production.
Required Skills:
- Answer incoming calls
- Initiate outbound calls
- Create interest in reverse mortgage program
- Qualify customer to meet program guidelines
- Transfer interested and qualified customer to sales team
- Create appointments for follow up
- Mail information packets to customers
- Update the Sales CRM with notes of each transaction
Required Experience:
- Basic computer skills (MS Office), 10-key, and Soft phone
- Customer service background
- Basic understanding of the reverse mortgage product
- Mortgage industry knowledge
- Bilingual a plus
- Organized, performance driven
- Excellent communication skills, both written and verbal
Training will be held in the Houston office. Full benefits: Medical, Dental, Vision, FSA/HSA, and wide array of voluntary products and discounts, 401(k) with company match, Paid time off
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Concierge Service Representative (CSR) at Longbridge Financial is
7th of December 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Paramus, NJ
] applicants. .
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