Full-Time Field Service Representative

• Field Execution & Technical Support
• Deploy Suterra products accurately and efficiently.
• Organize and support temporary labor crews; supervise and coordinate full field labor teams.
• Collect, record, and report reliable in-field data.
• Partner with the Technical Field Team on trial setup, installation, sample collection, and data reporting.
• Use mapping tools and mobile applications to track deployments and maintain service accuracy.
• Participate in trade shows, grower meetings, and regional agricultural events as needed.
• Customer Service & Relationship Management
• Build and maintain strong relationships with growers and distributors.
• Respond to basic customer questions and escalate more complex inquiries.
• Provide feedback on product use, grower observations, and service opportunities.
• Professionally represent Suterra in the field and at customer-facing events.
• Service Results & Accountability
• Complete assigned service routes on time and with high attention to detail.
• Record service notes, product counts, mapping data, and customer interactions in the CRM system.
• Identify inefficiencies and recommend improvements to service processes.
• Support logistics planning for deployment activities and seasonal execution.
• Share market observations or emerging trends with the team.
• Team Collaboration & Development
• Participate in ongoing training, mentorship, and skill development.
• Share best practices and support onboarding of new or temporary staff.
• Mentor FSR I team members and support coordination of field crews.

• 2+ years of agricultural, field service, or similar outdoor work experience.
• Strong communication and interpersonal skills.
• Reliable, detail-oriented work ethic with a focus on safety, quality, and accountability.
• Ability to work independently and as part of a field team.
• Comfortable working in agricultural environments with flexible hours during seasonal peaks.
• Proficiency in Microsoft Office; CRM experience preferred.
• Familiarity with agricultural equipment and field operations.
• Pest management experience and/or PCA license preferred.
• Valid driver’s license and acceptable driving record required.

• Regular standing, walking, bending, lifting (10+ lbs), and driving in agricultural field conditions.
• Frequent travel by company vehicle; occasional overnight travel may be required during peak seasons.

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