Full-Time Global Business Dev. Manager

Global Business Development Manager - Responsible Business Services (RBS)

A key role within the global RBS strategy. Serves as the business and technical (when appropriate) development point of reference for all audit services. Primary objective: drive the growth and expansion of RBS activities globally and locally. Includes identifying and securing international projects aligned with SGS's strategic goals. The position ensures that SGS achieves its growth targets, maintains strong customer satisfaction and technical excellence.

Key Responsibilities:

• Promote RBS Audit Services: Advocate for the RBS audit services portfolio aligning with company strategy.
• Service Development & Collaboration: Develop services with Global Product Managers, Global Scheme Managers, and Executing Affiliates (EAs).
• Proposal Development & Sales: Lead proposal, presentation, and bid preparation aligning with client needs. Negotiate contracts and pricing.
• Support Local & Global Sales: Support commercial efforts, anticipate challenges, and address local issues.
• Sales Management & Reporting: Monitor financial performance, ensuring growth targets and KPIs are met. Report on sales performance.
• Define Service Roadmap: Develop and agree upon a roadmap for promoting RBS services.
• Go-to-Market Strategy: Assist in developing go-to-market strategies for new product initiatives.
• Service Review & Competitiveness: Regularly assess and review services to ensure client satisfaction and market competitiveness.
• Market Research & Competitive Analysis: Conduct market research for emerging trends and opportunities in social and environmental auditing. Analyze competitors.
• Marketing Collaboration: Define promotional materials (printed and digital). Ensure alignment with service offerings.
• Product Expertise: Be the internal point of reference for product-related inquiries.
• Sales Support: Provide sales team with technical expertise to sell RBS services.
• Stakeholder Representation: Represent SGS in relevant industry bodies.
• Claims & Complaints Management: Liaise with stakeholders, follow RBS Global procedures.
• Health & Safety: Maintain commitment to health and safety.

Experience Requirements:

• 8+ years in human rights and environmental due diligence.
• Developing and managing RBS Programs, extensive client interface.
• Knowledge of major stakeholder codes of conduct.
• Proven track record in business development.
• Fluency in English; good French is beneficial.

Other Requirements:

• Leadership, team commitment, strong communication, and negotiation skills.
• Influence & expertise, well-organized, efficient with follow-through.
• Analytical, problem-solving abilities, handling multiple priorities.
• Fosters Innovation, translates strategy into action, collaborates effectively, delivers superior results.
• Travel: 20%.

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