Full-Time Global Complex Deal Strategy & Development Senior Director
ServiceNow is hiring a remote Full-Time Global Complex Deal Strategy & Development Senior Director. The career level for this job opening is Senior Manager and is accepting Santa Clara, CALIFORNIA based applicants remotely. Read complete job description before applying.
ServiceNow
Job Title
Global Complex Deal Strategy & Development Senior Director
Posted
Career Level
Full-Time
Career Level
Senior Manager
Locations Accepted
Santa Clara, CALIFORNIA
Salary
YEAR $213000 - $383400
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Job Details
Reporting to the Vice President, the Senior Director will drive ServiceNow’s long-term revenue growth and profitability through strategic transactions. The leader will be a global deal expert, responsible for driving deal strategy, developing commercial structures, and leading negotiations.
The Senior Director will define a programmatic approach to help sales organizations and cross-functional teams close complex deals, utilizing account planning, pipeline development, and deal coaching.
This role will be an expert in the contractual aspects of ServiceNow’s business, able to articulate value and structure long-term, multi-product agreements. The role contributes to continuous improvement for the Strategic Engagements team.
Priorities & Responsibilities
- Drive complex strategic deals: validate opportunities, track progression, and escalate risks.
- Champion high-priority deals and refine a repeatable process for future transactions.
- Lead the transition process following deal closure.
- Adapt strategies to meet customer needs and market conditions.
- Drive integrated GTM activities for Strategic Accounts.
- Drive big deal thinking and best practice sharing.
- Serve as a primary point of contact for the Customer.
- Represent ServiceNow in senior customer facing roles.
To be successful in this role you have:
- 12+ years in the software industry
- 5+ years of Large Deal or Corporate Strategy/Business Development experience
- 5+ years of consultative direct sales experience into Enterprise accounts
- Conversant in emerging trends in IT and Business
- Demonstrated coaching and mentoring experience
- Team player of unquestionable integrity
- Strong leadership, problem-solving, and decision-making abilities
- Ability to interface and negotiate with senior client executives
- Excellent presentation and communication skills
- Organizational and analytical skills
- International work experience
- Continuous improvement and growth mindset
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Global Complex Deal Strategy & Development Senior Director at ServiceNow is
20th of December 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Santa Clara, CALIFORNIA
] applicants. .
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